Abby Munyua
@abbymunyua
I research, qualify, and follow up with leads while keeping CRM records organized.
KenyaWhat I'm looking for
I've built practical remote-work experience in lead research, qualification, customer messaging, follow-up, and CRM-style pipeline organization.
Through independent remote practice, I research potential customers, organize prospect information, track lead stages and follow-up dates, and create structured messages for different points in the customer journey.
I bring a background in Economics and Statistics, clear written English communication, and careful spreadsheet-based data management. I'm comfortable working independently, maintaining accurate records, and learning new CRM and communication platforms quickly.
Experience
Work history, roles, and key accomplishments
Lead Generation & CRM Practice
Independent Remote Practice
Jan 2025 - Present (1 year 8 months)
Researched potential customers and businesses using online sources and organized prospect information into structured lists. Developed lead qualification workflows and maintained sales-pipeline style records.
Customer Messaging & DM Communication Practice
Independent Remote Practice
Jan 2025 - Present (1 year 8 months)
Developed professional written responses for customer inquiries and prospect conversations. Practiced initiating conversations and handling common customer objections while maintaining a professional tone.
Data & Administrative Support Practice
Independent Remote Practice
Jan 2025 - Present (1 year 8 months)
Entered, organized, and reviewed information in spreadsheets and digital records. Conducted online research and maintained accurate lists of contacts, tasks, and follow-up information.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor's Degree, Economics and Statistics
2025 -
Pursuing a Bachelor's degree in Economics and Statistics, covering statistics, data analysis, economics, research methods, quantitative analysis, and data interpretation.
St Francis Girls High School
High School Certificate, General Studies
2021 - 2024
Completed high school education and obtained a High School Certificate.
St Mathews Academy
Primary School Certificate, General Studies
2012 - 2020
Completed primary school education and obtained a Primary School Certificate.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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