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Aaron LeslieAL
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Aaron Leslie

@aaronleslie

Product Owner at JPMorganChase who increased WalkMe engagement by 258% across Legal and Regulatory applications.

United States
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At JPMorganChase, I lead product strategy and digital adoption for Legal and Regulatory Control Operations. I increased WalkMe engagement by 258% and usage by 80% by expanding in-application guidance and improving specialists’ access to procedures and information.

I design WalkMe solutions that turn regulatory procedures, business processes, and application limitations into practical on-screen guidance. I also lead Agile delivery and work with business, risk, legal, operations, design, and technology partners to shape product and readiness solutions.

Earlier at JPMorganChase, I developed a new-hire learning program and created process maps, procedure guides, and adoption materials. At Cardinal Health and CTB/McGraw-Hill Education, I managed technology and publishing projects, including digital assessment solutions and interactive digital textbooks.

Experience

Work history, roles, and key accomplishments

JPMorganChase logoJP

Associate Product Owner

Sep 2020 - Jan 2024 (3 years 4 months)

Managed the product vision and delivery roadmap for third-party digital-adoption solutions supporting Legal and Regulatory operations. Led Agile delivery through requirements refinement, prioritization, testing, implementation, and stakeholder communications using Jira.

JPMorganChase logoJP

Senior Communications Specialist

Mar 2019 - Sep 2020 (1 year 6 months)

Applied instructional-design principles to create process maps, procedure guides, and adoption materials for new technology tools. Facilitated the transition from printed customer correspondence to electronic letters while coordinating translation and quality-assurance activities.

JPMorganChase logoJP

Service Delivery Manager

Apr 2017 - Mar 2019 (1 year 11 months)

Led writers and translators responsible for regulated customer correspondence delivered through letter and email channels. Managed end-to-end content development, approvals, project reporting, stakeholder updates, issue escalation, certification schedules, and audit-supporting archives.

Cardinal Health logoCH

Project Manager

Jul 2016 - Mar 2017 (8 months)

Led IT infrastructure, manufacturing, and distribution projects from initiation through implementation, managing scope, schedules, budgets, risks, dependencies, and stakeholder communications. Coordinated infrastructure and application upgrades, server-environment setup and database migration, implementation readiness, and vendor management.

CE

Senior Project Manager

Apr 2007 - Dec 2015 (8 years 8 months)

Led end-to-end development of educational assessment and publishing programs, including specifications, budgets, schedules, resource plans, production, technology, and quality assurance. Managed UAT for digital assessment solutions and led conversion of print content into online products, including interactive digital textbooks.

Education

Degrees, certifications, and relevant coursework

The Ohio State University logoTU

The Ohio State University

Bachelor of Arts, International Affairs

Bachelor of Arts in International Affairs from The Ohio State University.

The Hebrew University logoTU

The Hebrew University

Study Abroad, Middle Eastern Studies

Study abroad program in Middle Eastern Studies at The Hebrew University in Jerusalem, Israel.

MC

Mt. Hood College

Undergraduate Associate, Graphic Technology & Design

Undergraduate associate coursework in Graphic Technology & Design at Mt. Hood College.

Tech stack

Software and tools used professionally

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