At JPMorganChase, I lead product strategy and digital adoption for Legal and Regulatory Control Operations. I increased WalkMe engagement by 258% and usage by 80% by expanding in-application guidance and improving specialists’ access to procedures and information.
I design WalkMe solutions that turn regulatory procedures, business processes, and application limitations into practical on-screen guidance. I also lead Agile delivery and work with business, risk, legal, operations, design, and technology partners to shape product and readiness solutions.
Earlier at JPMorganChase, I developed a new-hire learning program and created process maps, procedure guides, and adoption materials. At Cardinal Health and CTB/McGraw-Hill Education, I managed technology and publishing projects, including digital assessment solutions and interactive digital textbooks.

