Aaron Benjamin
@aaronbenjamin
IT Applications Analyst and Technical Program Lead specializing in SaaS automation and workflow optimization.
United StatesWhat I'm looking for
I am an IT Applications Analyst and Technical Program Lead with 7+ years scaling SaaS ecosystems, automation workflows, and internal tools across legal, government, and enterprise environments. I bridge engineering and operations to deliver secure, compliant, and efficient systems that reduce manual work and control costs.
At The Wagner Law Group I led firmwide Jira Cloud implementations, built custom Python/PHP automation tools, and created a HIPAA‑compliant document storage system—saving staff 15+ hours weekly and reducing SaaS spend by 10% through license optimization. In government, I managed enterprise migrations to Jira/Confluence Cloud, designed Jira Service Management projects and SLAs, and partnered with Information Security during HIPAA/GDPR audits.
I also freelance as a software and web developer, delivering database-driven web apps, desktop automation utilities, and API integrations (Slack, Google Drive, Airtable) to streamline invoicing, reporting, and real-time workflow syncs. I prioritize documentation, training, and measurable outcomes to drive adoption and operational visibility.
Experience
Work history, roles, and key accomplishments
Technical Program Lead
The Wagner Law Group
Dec 2024 - Present (1 year 1 month)
Returned to lead automation and systems operations, delivering adoption trainings, building an SOP knowledge base, supervising IT staff, and aligning IT systems with business strategy to improve visibility and reduce costs.
Software & Web Developer
Independent Developer
Jan 2019 - Present (7 years)
Designed and deployed database-driven web applications and desktop automation utilities for small businesses, and integrated SaaS platforms via APIs to enable real-time syncs and workflow alerts.
IT Applications Analyst
County of Sacramento
Sep 2022 - Dec 2024 (2 years 3 months)
Led enterprise migration from Jira/Confluence Server to Cloud, designed Jira Service Management projects and SLAs, and partnered with Information Security to ensure HIPAA/GDPR compliance during audits.
Technical Program Lead
The Wagner Law Group
Jul 2019 - Sep 2022 (3 years 2 months)
Directed firmwide implementation of Jira Cloud, built custom workflows and automations that saved 15+ staff-hours weekly, and implemented a HIPAA-compliant document storage system while reducing SaaS spend by 10%.
Education
Degrees, certifications, and relevant coursework
CFCalifornia State University, Fresno
Bachelor of Science, Logistics & Supply Chain Strategies
Grade: Cum Laude
Completed a B.S. in Business Administration with emphasis on Logistics & Supply Chain Strategies; graduated Cum Laude.
Clovis Community College
Associate of Science, Business Administration / Liberal Studies
Grade: Magna Cum Laude
Earned Associate of Science degrees in Business Administration and Liberal Studies; graduated Magna Cum Laude.
Availability
Location
United StatesAuthorized to work in
Job categories
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