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@aakashkaushik
Customer-obsessed Product Leader with 7+ years of experience.
United StatesI am a customer-obsessed, CSPO-certified Product Leader with over 7 years of experience in building intelligent, API-driven platforms that enhance personalized decision-making and real-time analytics. My journey has been marked by a proven track record of aligning cross-functional teams around customer needs and platform strategy, delivering compliant, secure, and business-critical solutions.
At Tech Mahindra Americas, I drove a multi-year data platform modernization strategy that cut processing costs by $2M and improved data efficiency by 30%. I have successfully collaborated with C-suite executives and engineering stakeholders to align product vision with business objectives, resulting in a significant increase in platform adoption. My passion lies in solving multidimensional problems at the intersection of technology and customer experience, and I thrive in environments that challenge me to innovate and lead.
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Work history, roles, and key accomplishments
Tech Mahindra Americas
Jan 2025 - Present (10 months)
Drove multi-year data platform modernization roadmap and strategy, cutting processing costs by $2M and improving data efficiency by 30% through prioritized feature development, automation, and value creation. Spearheaded API integrations and risk management protocols for third-party tools, ensuring adherence to security standards and improving platform compliance by 25%.
Tech Mahindra Americas
Sep 2023 - Dec 2024 (1 year 3 months)
Led the end-to-end, 0-1 Product Development Life Cycle for Reporting as a Service (RaaS), automating data pipelines and dashboard generation, reducing reporting time by 40% & enabling real-time executive insights. Applied A/B testing to refine reporting workflows and dashboard usability, boosting stakeholder adoption by 30% and reducing reporting time by 40%.
Shell
Jun 2021 - Jul 2022 (1 year 1 month)
Led the complete product transformation of Shell's loyalty rewards app, driving a 23% increase in repeat purchases and generating $1M+ in revenue through personalization and automation. Executed digital wallet integration with banking partners, resulting in a 30% increase in loyalty redemptions and a 25% boost in customer retention over six months.
Shell
Jan 2019 - May 2021 (2 years 4 months)
Led the development of an analytics-driven logistics platform, improving fleet utilization by 10% through performance tracking and route optimization. Enhanced logistics analytics with real-time data, reducing fuel consumption by 15% and saving $1.5M annually.
Tieto
Jun 2017 - Dec 2018 (1 year 6 months)
Developed reporting solutions for energy accounting, improving transparency and accuracy in tracking energy transactions, enabling 20% faster decision-making. Streamlined capacity planning and operational reporting by building automation workflows, improving efficiency by 15% across business functions.
Degrees, certifications, and relevant coursework
UCMSTM, Technology Management (Product Management)
2022 - 2023
Grade: Dean's Scholarship Recipient
Activities and societies: Internship: Tech Mahindra Americas - MVP Development: Led development of a data-driven reporting MVP, enabling real-time insights for enterprise clients and accelerating stakeholder decision-making
Completed a Master of Science in Technology Management with a focus on Product Management. Led the development of a data-driven reporting MVP during an internship at Tech Mahindra Americas, enabling real-time insights for enterprise clients and accelerating stakeholder decision-making.
USBachelor of Technology, Computer Engineering
2013 - 2017
Studied Computer Engineering, gaining foundational knowledge in various aspects of computer science and engineering.
Software and tools used professionally
United StatesYou can contact Aakash and 90k+ other talented remote workers on Himalayas.
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