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Dwi Santy RatnasariDR
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Dwi Santy Ratnasari

@dwi

Creative Project Manager | AI Operations & GEO Specialist (ex-Grab & Appen)

Indonesia
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What I'm looking for

I seek a role that values creativity and collaboration, offering opportunities for growth and impactful projects.

๐—”๐—œ ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ & ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ | ๐Ÿด+ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ถ๐—ป ๐—š๐—œ๐—ฆ & ๐——๐—ฎ๐˜๐—ฎ-๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ๐˜€ I specialize in scaling remote operations and ensuring data integrity for global AI models. With a background leading projects for Grab, Appen, and Invisible Technologies, I bridge the gap between complex geospatial data and high-quality AI training (RLHF).
๐—–๐—ผ๐—ฟ๐—ฒ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ:
โ€ขโ  โ ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: Managed a global remote fleet of 120+ specialists in high-stakes AI pilot projects.
โ€ขโ  โ ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜† ๐—™๐—ถ๐—ฟ๐˜€๐˜: Expertise in designing QA frameworks, SOP development, and workflow optimization for multi-region delivery.
โ€ขโ  โ ๐—š๐—ฒ๐—ผ๐˜€๐—ฝ๐—ฎ๐˜๐—ถ๐—ฎ๐—น & ๐—”๐—œ: Deep experience in POI validation, mapping strategy, and RLHF (Reinforcement Learning from Human Feedback). I transform operational complexity into measurable results, ensuring scalability without compromising quality.
๐—ข๐—ฝ๐—ฒ๐—ป ๐˜๐—ผ ๐—ณ๐˜‚๐—น๐—น-๐˜๐—ถ๐—บ๐—ฒ, ๐—ฟ๐—ฒ๐—บ๐—ผ๐˜๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—ฑ๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฟ๐—ผ๐—น๐—ฒ๐˜€, ๐˜„๐—ถ๐˜๐—ต ๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ผ๐—ฑ๐—ถ๐—ฐ ๐˜๐—ฟ๐—ฎ๐˜ƒ๐—ฒ๐—น.
Letโ€™s connect to explore collaboration on remote, AI, or geospatial projects.
Feel free to reach me at ๐—ฑ๐˜„๐—ถ๐˜€๐—ฎ๐—ป๐˜๐˜†๐—ฟ@๐—ด๐—บ๐—ฎ๐—ถ๐—น.๐—ฐ๐—ผ๐—บ or connect with me here on LinkedIn.

Experience

Work history, roles, and key accomplishments

QA
Current

Map Operation Associate โ€“ Project Lead

Quadrant.io (Appen)

Oct 2023 - Present (2 years 7 months)

Functioned as the Project Manager, managing end-to-end delivery of international data quality projects across Southeast Asia and Europe for enterprise clients. Defined long-term quality standards and implemented scalable validation frameworks, elevating organizational performance in the location intelligence sector.

BN

Geographic Information System Analyst

Badan Pertanahan Nasional

Nov 2023 - Present (2 years 6 months)

Led a cross-agency field project to collect and update critical environmental data in the Sentani Lake region, coordinating 30+ stakeholders from national and local government bodies. Directed the development and implementation of a real-time geospatial monitoring system to support proactive environmental management and faster decision-making.

QA

Map Operation Associate - Quality Control Analyst

Quadrant.io (Appen)

Jul 2022 - Present (3 years 10 months)

Coordinated quality assurance activities for large-scale data projects across Southeast Asia, improving data accuracy by 25% and reducing validation time by 20%. Led end-to-end quality assessments on third-party and internal data, collaborating with 20+ internal stakeholders to ensure adherence to project standards.

BN

Project Lead - Geographic Information System Team

Badan Pertanahan Nasional

Oct 2021 - Present (4 years 7 months)

Led a high-impact data cleanup and optimization project with a compact team of GIS and IT professionals, ensuring timely delivery and high accuracy of spatial data. Oversaw the development of interactive GIS-based dashboards in coordination with the IT team, improving data accessibility and decision-making speed.

GI

Map Operation Associate - Quality Control Analyst

Grab Indonesia

Oct 2021 - Present (4 years 7 months)

Led data quality control initiatives supporting Grabโ€™s navigation services, improving operational accuracy by 15% and reducing data errors by 20%. Managed quality review processes for data collected across multiple Southeast Asian markets, ensuring consistency and alignment with regional standards.

GI

Map Operation Associate - POI & Route Analyst

Grab Indonesia

Apr 2019 - Present (7 years 1 month)

Coordinated end-to-end maintenance and validation of POI and road network data across Southeast Asia to support the performance of Grabโ€™s navigation systems. Enhanced data quality and routing performance through cross-functional initiatives, resulting in a 20% increase in POI accuracy and 20% improvement in routing reliability.

BG

Geographic Information System Analyst

Badan Informasi Geospasial

Oct 2016 - Present (9 years 7 months)

Led large-scale spatial data and mapping projects covering over 10,000 kmยฒ to support national and regional planning, ensuring all deliverables met government standards and tight deadlines. Recruited and supervised a team of 20 technical specialists, providing leadership in project execution, quality assurance, and best practices in geospatial data management.

WP

Geographic Information System Staff

Wilmar International Plantation

Jun 2016 - Present (9 years 11 months)

Supported operational planning by preparing and digitizing key spatial datasets for plantation areas, including production volumes, growth metrics, and infrastructure mapping. Updated land use maps to support more effective resource allocation and site management, enhancing decision-making for both short- and long-term plantation planning.

SE

Event Styling & Decor

Self Employed

Jan 2016 - Present (10 years 4 months)

Designed moodboards, intimate event concepts, and packaging aesthetics from sketch to execution. Managed creative logistics with decorators/vendors up to execution day, specializing in personalized & surprise elements to elevate guest experience.

SE

Independent Video Reviewer

Self Employed

Jan 2016 - Present (10 years 4 months)

Produced casual yet visually engaging content using smartphone and editing apps, specializing in storytelling, natural lighting, and authentic tone to support honest recommendations. Continuously explored IG Reels & TikTok trends to match format and tone with audience preferences.

SE

Branding Support for Local Businesses

Self Employed

Jan 2016 - Present (10 years 4 months)

Developed brand names, simple logos, and cohesive packaging designs for micro-businesses. Produced social content with local appeal, increasing visibility and engagement for snack and tailoring brands.

Education

Degrees, certifications, and relevant coursework

Universitas Gajah Mada logoUM

Universitas Gajah Mada

Bachelor, Cartography and Remote Sensing

2011 - 2016

Grade: 3.33/4.00

Activities and societies: Led practical GIS, Cartography, and Remote Sensing lab sessions, conducted fieldwork, and assessed student performance, enhancing over 100 students' practical skills and confidence in geospatial analysis, while improving project timelines by 20%. Assisted in creating a thematic map for the Trowulan and Kalasan areas as part of a senior dissertation project, contributing to the successful completion of the project within a 3-month timeframe.

Led practical GIS, Cartography, and Remote Sensing lab sessions, conducted fieldwork, and assessed student performance, enhancing over 100 students' practical skills and confidence in geospatial analysis, while improving project timelines by 20%. Assisted in creating a thematic map for the Trowulan and Kalasan areas as part of a senior dissertation project, contributing to the successful completio

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