Dwi Santy Ratnasari
@dwi
Creative Project Manager | AI Operations & GEO Specialist (ex-Grab & Appen)
What I'm looking for
๐๐ ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ & ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ | ๐ด+ ๐ฌ๐ฒ๐ฎ๐ฟ๐ ๐ถ๐ป ๐๐๐ฆ & ๐๐ฎ๐๐ฎ-๐๐ฟ๐ถ๐๐ฒ๐ป ๐๐ป๐ถ๐๐ถ๐ฎ๐๐ถ๐๐ฒ๐ I specialize in scaling remote operations and ensuring data integrity for global AI models. With a background leading projects for Grab, Appen, and Invisible Technologies, I bridge the gap between complex geospatial data and high-quality AI training (RLHF).
๐๐ผ๐ฟ๐ฒ ๐๐
๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ:
โขโ โ ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: Managed a global remote fleet of 120+ specialists in high-stakes AI pilot projects.
โขโ โ ๐ค๐๐ฎ๐น๐ถ๐๐ ๐๐ถ๐ฟ๐๐: Expertise in designing QA frameworks, SOP development, and workflow optimization for multi-region delivery.
โขโ โ ๐๐ฒ๐ผ๐๐ฝ๐ฎ๐๐ถ๐ฎ๐น & ๐๐: Deep experience in POI validation, mapping strategy, and RLHF (Reinforcement Learning from Human Feedback). I transform operational complexity into measurable results, ensuring scalability without compromising quality.
๐ข๐ฝ๐ฒ๐ป ๐๐ผ ๐ณ๐๐น๐น-๐๐ถ๐บ๐ฒ, ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ ๐ฟ๐ผ๐น๐ฒ๐, ๐๐ถ๐๐ต ๐ฝ๐ฒ๐ฟ๐ถ๐ผ๐ฑ๐ถ๐ฐ ๐๐ฟ๐ฎ๐๐ฒ๐น.
Letโs connect to explore collaboration on remote, AI, or geospatial projects.
Feel free to reach me at ๐ฑ๐๐ถ๐๐ฎ๐ป๐๐๐ฟ@๐ด๐บ๐ฎ๐ถ๐น.๐ฐ๐ผ๐บ or connect with me here on LinkedIn.
Experience
Work history, roles, and key accomplishments
Map Operation Associate โ Project Lead
Quadrant.io (Appen)
Oct 2023 - Present (2 years 7 months)
Functioned as the Project Manager, managing end-to-end delivery of international data quality projects across Southeast Asia and Europe for enterprise clients. Defined long-term quality standards and implemented scalable validation frameworks, elevating organizational performance in the location intelligence sector.
Geographic Information System Analyst
Badan Pertanahan Nasional
Nov 2023 - Present (2 years 6 months)
Led a cross-agency field project to collect and update critical environmental data in the Sentani Lake region, coordinating 30+ stakeholders from national and local government bodies. Directed the development and implementation of a real-time geospatial monitoring system to support proactive environmental management and faster decision-making.
Map Operation Associate - Quality Control Analyst
Quadrant.io (Appen)
Jul 2022 - Present (3 years 10 months)
Coordinated quality assurance activities for large-scale data projects across Southeast Asia, improving data accuracy by 25% and reducing validation time by 20%. Led end-to-end quality assessments on third-party and internal data, collaborating with 20+ internal stakeholders to ensure adherence to project standards.
Project Lead - Geographic Information System Team
Badan Pertanahan Nasional
Oct 2021 - Present (4 years 7 months)
Led a high-impact data cleanup and optimization project with a compact team of GIS and IT professionals, ensuring timely delivery and high accuracy of spatial data. Oversaw the development of interactive GIS-based dashboards in coordination with the IT team, improving data accessibility and decision-making speed.
Map Operation Associate - Quality Control Analyst
Grab Indonesia
Oct 2021 - Present (4 years 7 months)
Led data quality control initiatives supporting Grabโs navigation services, improving operational accuracy by 15% and reducing data errors by 20%. Managed quality review processes for data collected across multiple Southeast Asian markets, ensuring consistency and alignment with regional standards.
Map Operation Associate - POI & Route Analyst
Grab Indonesia
Apr 2019 - Present (7 years 1 month)
Coordinated end-to-end maintenance and validation of POI and road network data across Southeast Asia to support the performance of Grabโs navigation systems. Enhanced data quality and routing performance through cross-functional initiatives, resulting in a 20% increase in POI accuracy and 20% improvement in routing reliability.
Geographic Information System Analyst
Badan Informasi Geospasial
Oct 2016 - Present (9 years 7 months)
Led large-scale spatial data and mapping projects covering over 10,000 kmยฒ to support national and regional planning, ensuring all deliverables met government standards and tight deadlines. Recruited and supervised a team of 20 technical specialists, providing leadership in project execution, quality assurance, and best practices in geospatial data management.
Geographic Information System Staff
Wilmar International Plantation
Jun 2016 - Present (9 years 11 months)
Supported operational planning by preparing and digitizing key spatial datasets for plantation areas, including production volumes, growth metrics, and infrastructure mapping. Updated land use maps to support more effective resource allocation and site management, enhancing decision-making for both short- and long-term plantation planning.
Event Styling & Decor
Self Employed
Jan 2016 - Present (10 years 4 months)
Designed moodboards, intimate event concepts, and packaging aesthetics from sketch to execution. Managed creative logistics with decorators/vendors up to execution day, specializing in personalized & surprise elements to elevate guest experience.
Independent Video Reviewer
Self Employed
Jan 2016 - Present (10 years 4 months)
Produced casual yet visually engaging content using smartphone and editing apps, specializing in storytelling, natural lighting, and authentic tone to support honest recommendations. Continuously explored IG Reels & TikTok trends to match format and tone with audience preferences.
Branding Support for Local Businesses
Self Employed
Jan 2016 - Present (10 years 4 months)
Developed brand names, simple logos, and cohesive packaging designs for micro-businesses. Produced social content with local appeal, increasing visibility and engagement for snack and tailoring brands.
Education
Degrees, certifications, and relevant coursework
Universitas Gajah Mada
Bachelor, Cartography and Remote Sensing
2011 - 2016
Grade: 3.33/4.00
Activities and societies: Led practical GIS, Cartography, and Remote Sensing lab sessions, conducted fieldwork, and assessed student performance, enhancing over 100 students' practical skills and confidence in geospatial analysis, while improving project timelines by 20%. Assisted in creating a thematic map for the Trowulan and Kalasan areas as part of a senior dissertation project, contributing to the successful completion of the project within a 3-month timeframe.
Led practical GIS, Cartography, and Remote Sensing lab sessions, conducted fieldwork, and assessed student performance, enhancing over 100 students' practical skills and confidence in geospatial analysis, while improving project timelines by 20%. Assisted in creating a thematic map for the Trowulan and Kalasan areas as part of a senior dissertation project, contributing to the successful completio
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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