Αραβέλα Τζανέτου

Manages daily content of DiscoverGreece.com through CMS platforms, sources and manages tour partners, and edits photos and copy.

Managed website content, sourced and uploaded partner tours, edited photos, and uploaded podcasts.

Handled high volume of inbound calls, processed orders and refunds, and coordinated with couriers and stores.

Processed transactions accurately, provided customer service, and maintained financial records.

Prepared and served coffee and drinks, maintained cleanliness, and supported team operations during peak hours.

Completed an 8-hour online seminar covering AI in the MICE industry, strategy, strategic destination management, and writing winning bids.

Completed training covering sustainable tourism practices, resource efficiency, and applying circular economy principles in the tourism sector.

Grade: 7.2/10

Activities and societies: Erasmus program at the University of Central Lancashire Cyprus, attending courses in English and working with students from different countries.

Graduated with a BSc in Tourism Management, achieving a GPA of 7.2/10. Participated in an Erasmus program at the University of Central Lancashire Cyprus, specializing in Tourism Development and Sustainability.

Completed a 150-hour synchronous and asynchronous distance learning programme covering digital marketing, e-commerce, and e-shop management.

Completed a 250-hour asynchronous distance learning programme covering travel agency operations, airfares, reservation systems, tour package design, and customer service.

Grade: 72/100

Attended lectures in English at C1 level, specializing in courses such as Tourism Development and Sustainability and Tourism Management (Financial and Administrative). Grade: 72/100.