Saskia User

Create UGC content to increase brand visibility and engage with audiences. Responsibilities include reading analytics, copywriting, and optimizing content for continuous growth.

Managed daily operations, trained new hires, supervised staff, and organized schedules for yoga classes. Involved in social media collaborations and event projects.

Handled customer inquiries and resolved issues related to clients' payment accounts, ensuring high levels of customer satisfaction.

Oversaw daily operations, managed office supplies, scheduled appointments, and onboarded new employees while ensuring smooth office functionality.

Conducted medical questionnaires via phone for COVID-19 infected individuals and compiled medical files for health authorities.

Executed cold and warm acquisition strategies to optimize the implementation of a Goodie Bag project, while providing creative support for social media.

Managed and led the waitstaff, ensured excellent guest experiences, and oversaw payment operations in a busy restaurant environment.

Planned daily operations and managed check-ins and check-outs for tourists, while selling activities in collaboration with local companies.

Tracked deliveries and assisted customers with purchase and return procedures, improving processes within the support department.

Provided excellent service on a luxury yacht, ensuring guest satisfaction while also offering Pilates and yoga services.

Vocal coaching and narrating. Focused on vocal technique, control breathing, articulation, voice acting, and studio technology.

Activities and societies: Internships in cooperating Michelin Star restaurants and luxury hotels.

Private school in the hotel sector specializing in culinary education for haute cuisine and Michelin-Star service. Training included chef-cook, chef de rang, sommelier, bartending, and events management.