Александра Сидорова
@0005199
I manage e-commerce support, orders, listings, and remote administrative workflows.
KazakhstanWhat I'm looking for
I've independently managed e-commerce customer support, responding to non-phone inquiries across email, WhatsApp, Instagram, and marketplace platforms.
I process online orders, maintain product listings, track delivery and return requests, and organize inventory and customer data in Google Sheets and Microsoft Excel. I also use AI tools to automate routine work, draft responses, and improve support efficiency.
I create basic marketing visuals in Canva and bring advanced English alongside native Russian to remote customer operations.
Experience
Work history, roles, and key accomplishments
Independent E-commerce & Customer Support Assistant
Self Employed
Jan 2024 - Present (2 years 7 months)
Managed non-phone customer queries via Email, WhatsApp, Instagram, and marketplaces, providing timely information on pricing, delivery, and returns. Processed online orders, maintained product listings, and tracked client requests to ensure high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Александра hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
KazakhstanAuthorized to work in
Job categories
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