Μανθα Πηλιου
@0001258
Dedicated psychology graduate with diverse customer service experience.
GreeceWhat I'm looking for
I am a psychology graduate from the University of Ioannina, where I developed a strong foundation in understanding human behavior and organizational dynamics. My education has equipped me with valuable insights into employee motivation and team dynamics, which I have applied in various customer service roles.
Over the past several years, I have honed my skills in customer service through positions at H&M and Morena Spain, where I consistently provided excellent service and managed daily operations. My experience as a barista further enhanced my ability to work in fast-paced environments while maintaining high standards of quality and customer satisfaction.
In addition to my work experience, I have actively participated in seminars focused on organizational psychology, which has deepened my understanding of workplace behavior. I am currently volunteering as a firefighter and at a psychological support hotline, where I provide emotional support and guidance to individuals in need. I am eager to leverage my skills and experiences in a role that allows me to contribute positively to a team and organization.
Experience
Work history, roles, and key accomplishments
Volunteer Firefighter
Volunteer Firefighter
Feb 2024 - Present (1 year 7 months)
Actively participated in firefighting operations and emergency response. Contributed to community safety and disaster preparedness efforts.
Barista/Buffet/Sales
Today's
Jan 2024 - Present (1 year 8 months)
Prepared coffee, espresso-based drinks, and other beverages, ensuring high quality and consistency. Managed daily routines of the store, including stock organization and maintaining a clean environment.
Volunteer at Psychological Support Hotline
Psychological Support Hotline
Jan 2024 - Present (1 year 8 months)
Provided emotional support and guidance to individuals in need, offering a listening ear and reassurance. Assisted callers in managing stress, anxiety, and other psychological challenges.
Room Attendant
Hotel Anna
Dec 2023 - Present (1 year 9 months)
Cleaned and organized guest rooms, ensuring they were tidy, well-maintained, and stocked with necessary amenities. Prepared and served food at the buffet, ensuring items were presented attractively and replenished as needed.
Intern
O.K.P.A.P.A. (Municipal Organization of Social Welfare)
Sep 2022 - Present (3 years)
Provided secretarial support, including managing phone calls, scheduling appointments, and handling correspondence. Organized and maintained physical and digital filing systems for official documents.
Barista/Service
Orfeo Greco
Jul 2022 - Present (3 years 2 months)
Prepared a variety of beverages, including coffee, cocktails, and non-alcoholic drinks, ensuring high quality and consistency. Operated coffee machines and other equipment to prepare coffee and espresso-based drinks.
Cashier and Saleswoman
H&M
Aug 2018 - Present (7 years 1 month)
Provided excellent customer service, addressing inquiries and assisting customers with their needs. Managed daily cash register routine, including transactions, balancing cash drawer, and issuing receipts.
Saleswoman and Cashier
Morena Spain
Provided excellent customer service, addressing inquiries and assisting customers with their needs. Managed daily cash register routine, including transactions, balancing cash drawer, and issuing receipts.
Education
Degrees, certifications, and relevant coursework
University of Ioannina
EQF level 6, Psychology
2017 - 2022
Studied Psychology at the University of Ioannina, focusing on core psychological principles and theories. Completed a comprehensive curriculum in various areas of psychology.
Availability
Location
GreeceAuthorized to work in
Job categories
Interested in hiring Μανθα?
You can contact Μανθα and 90k+ other talented remote workers on Himalayas.
Message ΜανθαFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
