احمد سعد

@0001255

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Dedicated English teacher with experience in customer service.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to utilize my teaching and customer service skills in a dynamic environment.

As an English teacher with a Bachelor of Arts from Kafr El-Sheikh University, I have developed a strong foundation in language education. My experience includes teaching English and working in customer service at WE telecommunications, where I honed my communication and negotiation skills.

I am passionate about building youth abilities and have completed various courses, including the ICDL and the Edu Egypt Program. My proficiency in Arabic, English, and French, combined with my technical skills in Microsoft Office and various Windows operating systems, enables me to effectively engage with diverse learners.

Experience

Work history, roles, and key accomplishments

English Teacher

Unknown

Delivered engaging English language instruction to students of various proficiency levels. Developed and implemented lesson plans to improve students' grammar, vocabulary, and conversational skills.

Lesson planning Curriculum Development Classroom Management

Call Center & Customer Service Representative

WE Telecommunications Company

Provided exceptional customer service and technical support to clients, resolving inquiries and issues efficiently. Managed a high volume of inbound and outbound calls in a fast-paced call center environment.

Customer Service Call Center Operations Technical Support Problem Solving Communication Skills