Open to opportunities

Grace Daniel

@gracedaniel1

Message

Professional Customer Service Representative with a passion for client satisfaction.

Nigeria

Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while providing opportunities for professional growth and development.

I am a dedicated Customer Service Representative with extensive experience in managing multi-national clients. My career has been defined by my commitment to providing exceptional customer support, which has allowed me to develop strong relationships and build customer loyalty. I thrive in dynamic environments where I can utilize my creative problem-solving skills to address client needs effectively.

Throughout my professional journey, I have honed my ability to communicate clearly and effectively, which has been instrumental in my role as an English Diction Coach. My cheerful disposition and collaborative nature enable me to work well under pressure and meet deadlines, ensuring that I deliver the best possible service to my clients.

Experience

Work history, roles, and key accomplishments

Current

English Diction Coach

Current

Various Seminars

Jan 2021 - Present (4 years 6 months)

Coached individuals on English diction, improving their pronunciation and communication skills. Conducted effective marketing to promote seminars and attract participants.

Coaching Public Speaking Marketing Communication Skills

Education

Degrees, certifications, and relevant coursework

Unknown School

First Leaving Certificate, General Studies

Completed primary education, acquiring foundational knowledge and skills. Developed basic literacy and numeracy abilities.

Unknown School

Junior Secondary School Certificate Examination (JSCE), General Studies

Achieved the Junior Secondary School Certificate, demonstrating proficiency across various subjects. Gained a solid understanding of core academic disciplines.

Unknown School

Senior Secondary School Certificate Examination (SSCE), General Studies

Obtained the Senior Secondary School Certificate, completing secondary education. Prepared for higher education or entry into the workforce.

Apex Emerald Educational Institute

Unknown Degree, Customer Service

Undertook studies at Apex Emerald Educational Institute, focusing on developing professional skills. Engaged in learning relevant to customer service and communication.