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Bilingual Customer Experience & Operations Professional | 12+ Years in Support, Leadership & Quality | US Citizen Open to Remote Roles
Experience
Team Lead / QA Specialist
Fiverr International
Jan 2013 - Jan 2025 (12 years)
Personable Quality Assurance Engineer with 5 years of experience.
Experience
Quality Analyst
IBM
Jul 2021 - Jul 2023 (2 years)
Software Engineer - Quality Analyst
ARL ZEISS INDIA PVT LTD
Jul 2018 - Jul 2021 (3 years)
NTDedicated sales and training professional with a focus on customer satisfaction.
Experience
Customer Account Executive
Transcom Worldwide
Sep 2011 - Present (14 years 2 months)
Product Trainer/English Trainer/Quality Assurance Specialist
Teleflora Company
Jan 2010 - Present (15 years 10 months)
MPSenior Quality Assurance professional with expertise in test automation.
Experience
Senior QA Automation Engineer
Sapien Inc.
Oct 2024 - Present (1 year 1 month)
Senior QA Automation Engineer
Kindertales Inc.
Feb 2023 - Jul 2024 (1 year 5 months)
Software QA Engineer
Gofetch Inc.
Apr 2021 - Feb 2023 (1 year 10 months)
VASenior QA Engineer with expertise in automation and agile methodologies.
Experience
Senior QA Engineer/Acting QA Lead
Littlelives Inc.
Jan 2024 - Present (1 year 10 months)
Lead Test Engineer
Wifkain
Jan 2022 - Present (3 years 10 months)
Part Time QA Engineer
LPPassionate Quality Assurance Engineer with over 6 years of expertise.
Experience
Senior QA Engineer
Novasama Technologies
Apr 2021 - Present (4 years 7 months)
Mobile Test Lead
FBS
Apr 2020 - May 2021 (1 year 1 month)
Automation Engineer in Test
EPAM
May 2019 - Mar 2020 (10 months)
Experienced Software Quality Assurance leader specializing in automation, performance testing, and DevOps-driven QA.
Experience
HCQuality Assurance Specialist
Health Canada
Oct 2022 - Sep 2025 (2 years 11 months)
Programmer Analyst
Correctional Services Canada
Sep 2020 - Sep 2022 (2 years)
Senior QA Analyst
Employment and Social Development Canada
Comprehensive Senior QA Analyst with expertise in business analysis.
Experience
Senior QA & Business Analyst
Esketchers
Jul 2022 - Present (3 years 4 months)
Senior QA Analyst
Esketchers
Jan 2020 - Jul 2022 (2 years 6 months)
Software Quality Assurance
Esketchers
Aug 2016 - Dec 2019 (3 years 4 months)
COExperienced Senior Software QA Engineer | Veteran | Problem Solver | AI in Quality Assurance
Experience
Senior Software Quality Assurance Engineer
Third Bridge Group Limited
Jul 2024 - Present (1 year 4 months)
Software Quality Assurance Engineer
Third Bridge Group Limited
Aug 2022 - Jul 2024 (1 year 11 months)
Software Quality Assurance Engineer
Senior QA Engineer skilled in automation, API testing, and CI-driven quality assurance.
Experience
Senior QA Engineer
Quarrio Corp
Jan 2022 - Present (3 years 10 months)
QA Engineer
Quarrio Corp
Jan 2020 - Jan 2022 (2 years)
Records specialist lead with 14+ years optimizing clinical data, records, and compliance.
Experience
Records Specialist Lead
Constellis
Dec 2024 - Present (11 months)
Clinical Database Designer
Anju Software
Feb 2020 - Nov 2023 (3 years 9 months)
PIClinical Database Designer
QA Engineer specializing in automation and manual testing for CRM, SaaS, and AI-driven applications.
Experience
QA Engineer
Kraya AI
Jan 2025 - Present (10 months)
QA Engineer
Quaprix Technologies
Jul 2024 - Jan 2025 (6 months)
JHDetail-oriented QA professional with strong customer service experience.
Experience
Plant Supervisor
TabaDom
Oct 2021 - Dec 2022 (1 year 2 months)
Production Assistant
RSL - Blunt
Jan 2021 - Oct 2021 (9 months)
Senior Team Lead
Telecom Networks Outsourcing
Jan 2020 - Jan 2021 (1 year)
ABExperienced Quality Engineer with a strong background in biopharmaceuticals.
Experience
Senior Quality Engineer
Umoja Biopharma
Oct 2023 - Present (2 years 1 month)
Senior Quality Assurance Specialist
AGC Biologics
Mar 2022 - Oct 2023 (1 year 7 months)
Quality Assurance Specialist III
TAResults-driven AI Trainer and Quality Analyst with strong analytical skills.
Experience
Quality Analyst
Turing
AI Trainer
Turing
Intern
TotalEnergies
Mar 2023 - Sep 2023 (6 months)
I am a Software Quality Engineer specializing in ETL and data quality.
Experience
INSoftware Quality Engineer Lead
Infosys
Mar 2014 - May 2020 (6 years 2 months)
Software Quality Assurance Analyst
Polaris Software Labs
Jan 2010 - Aug 2013 (3 years 7 months)
Software Quality Engineer
RSQuality-focused QA with 8+ years in software testing.
Experience
Test Lead
Indium Software
Aug 2021 - Present (4 years 3 months)
QA Engineer
KloudConnect Tech Pvt Ltd
Aug 2019 - Aug 2021 (2 years)
Software Test Engineer
Consystent Infotech
Apr 2018 - Jul 2019 (1 year 3 months)
PSSenior QA Software Engineer focused on enhancing software quality and efficiency.
Experience
MCSenior QA Software Tester
MEGA The Privacy Company
Jul 2022 - Nov 2024 (2 years 4 months)
Test Architect Specialist
Accenture
Aug 2015 - Jul 2022 (6 years 11 months)
Lead Engineer
HCL Technologies
May 2012 - Sep 2015 (3 years 4 months)
Quality Assurance Engineer passionate about IT and web development.
Experience
DSQA Engineer
Digital Silk
Jan 2023 - Present (2 years 10 months)
DIQuality Assurance Automation Engineer
DIGIDIVE/Broadridge
Jan 2021 - Jan 2023 (2 years)
IWQA Engineer
MTQA Specialist with expertise in testing methodologies and automation.
Experience
Manual and Automation QA Team Lead
EGT-Digital
Mar 2021 - Present (4 years 8 months)
Manual QA Specialist
EGT-Digital
Mar 2021 - Present (4 years 8 months)
Game Test Engineer
Inbound Sales Agent
Teleflora Company
Sep 2007 - Present (18 years 2 months)
Quality Assurance Specialist
Biospective Inc.
Sep 2019 - Mar 2021 (1 year 6 months)
Quality Assurance Analyst
BCA Research
Aug 2016 - Apr 2018 (1 year 8 months)
GovTech Edu
Jan 2022 - Present (3 years 10 months)
Software Engineer in Test
Neat Ltd.
Jan 2021 - Present (4 years 10 months)
Test Engineer Squad Lead
Bukalapak
Jan 2018 - Present (7 years 10 months)
Senior Engineer in Test
Sberbank Technologies
Jun 2016 - Apr 2019 (2 years 10 months)
Feb 2022 - Jul 2022 (5 months)
Performance Project Leader
Service New Brunswick
Jul 2021 - Oct 2021 (3 months)
Performance Test Engineer
Employment and Social Development Canada
Jun 2020 - Sep 2020 (3 months)
Entain
May 2018 - Jul 2022 (4 years 2 months)
Doorman
FGH Security Ltd
Oct 2017 - May 2018 (7 months)
Guardsman
1st Battalion Welsh Guards
Dec 2001 - Apr 2014 (12 years 4 months)
Parexel International
Dec 2014 - Feb 2020 (5 years 2 months)
President
Village of Silver Hall Community Association
Oct 2016 - Oct 2019 (3 years)
PIProject Quality Lead
Parexel International
May 2014 - Dec 2014 (7 months)
Customer Service Representative
SPI - Sewn Products
Sep 2019 - Jan 2020 (4 months)
AstraZeneca
Jun 2021 - Mar 2022 (9 months)
Quality Assurance Specialist OPS (QA Associate II)
Catalent Pharma Solutions
Feb 2021 - Jun 2021 (4 months)
Quality Assurance Associate
Supernus Pharmaceuticals Inc.
Dec 2017 - Feb 2021 (3 years 2 months)
Intern
TotalEnergies
Jul 2022 - Aug 2022 (1 month)
Math Tutor
Home Science Association
Jan 2018 - Jan 2019 (1 year)
CSC
Associate Consultant
Datamatics Software Services Limited
Aug 2015 - Mar 2016 (7 months)
Test Engineer
NOUS Infosystems
Aug 2013 - Jan 2015 (1 year 5 months)
IWINBACK
Jan 2019 - Jan 2021 (2 years)
Quality Assurance Automation Engineer
FIELDROUTES, A SERVICETITAN COMPANY
Jan 2016 - Jan 2019 (3 years)
Frontend Developer
THE SERVICE PRO
Jan 2014 - Jan 2016 (2 years)
GLI Europe
Feb 2019 - Present (6 years 9 months)
