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Experienced chat support representative with a focus on customer satisfaction.
Experience
Chat Support Representative
Gothic Clothing
Jan 2022 - Present (3 years 10 months)
YAMedical doctor bridging clinical expertise and AI-driven healthcare solutions.
Experience
AI Data Annotator
Perle AI
Jan 2024 - Present (1 year 10 months)
AOCustomer service representative with a commitment to client satisfaction.
Experience
Data Annotator
Hugo
Sep 2023 - Mar 2025 (1 year 6 months)
Customer Service Representative
La’roz Exchange Groups
Mar 2022 - Oct 2024 (2 years 7 months)
Machine Learning Specialist
Hugo
Jun 2023 - Sep 2023 (3 months)
ZDExperienced customer service specialist with a passion for client satisfaction.
Experience
AI Annotation Specialist
DataForce/Transperfect
Jan 2024 - Present (1 year 10 months)
AI Training Expert
Outlier/Remotasks
Jan 2022 - Present (3 years 10 months)
Learning & Development trainer and AI reviewer driving measurable performance and model quality improvements.
Experience
Senior AI Reviewer
Outlier.ai
Jun 2025 - Present (5 months)
AI Trainer
Outlier.ai
Feb 2025 - Jun 2025 (4 months)
Learning and Development Trainer
Futwork
May 2023 - Nov 2024 (1 year 6 months)
JDData labelling specialist skilled in AI training and medical-science informed annotation.
Experience
Data Labelling Specialist
AyaDatagh
Apr 2025 - Present (7 months)
Data Annotation Specialist
DiagnosUs; Centaur Lab
Jan 2024 - Present (1 year 10 months)
OUAward-winning IT help desk and customer service professional with AI training and healthcare expertise.
Experience
Customer Service Representative
Virginia Mason Medical Center
Jan 2019 - Present (6 years 10 months)
WACall Center Representative
Walgreens
Mar 2018 - Dec 2018 (9 months)
COAI trainer and educator specializing in NLP, prompt engineering, and educational content for AI systems.
Experience
AI Trainer
Freelance
Jan 2022 - Present (3 years 10 months)
Online Content Specialist
Independent Educator
Jan 2020 - Jan 2022 (2 years)
Detail-oriented data annotation specialist optimizing labeled datasets for AI/ML.
Experience
Data Annotation Specialist
Quantigo.ai
Apr 2024 - Jun 2025 (1 year 2 months)
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AI Model Data Operations Specialist passionate about ethical AI advancement.
Experience
AI Model Data Operations Specialist
Undisclosed Company
Jun 2025 - Present (5 months)
SKDynamic software engineer with expertise in customer support and AI solutions.
Experience
Customer Technical Support Engineer
Crossover (Trilogy)
Sep 2023 - Present (2 years 2 months)
Customer Support Specialist / Sales Lead
Motive
Sep 2020 - Present (5 years 2 months)
Software Testing Specialist
Multilingual legal professional transitioning to AI-focused prompt engineering and annotation.
Experience
Customer Support Specialist
Concentrix
Jan 2023 - Present (2 years 10 months)
Junior Legal Program Officer
Legal Resources Foundation
Sep 2018 - Jul 2022 (3 years 10 months)
Legal Intern
Legal Aid Clinic
Jan 2014 - Dec 2015 (1 year 11 months)
Computer Engineering graduate focused on AI training, data annotation, and quality-driven content evaluation.
Experience
APContent Evaluator
Appen
Jan 2023 - Dec 2025 (2 years 11 months)
Community Moderator
BNB Smart Chain Network
Jan 2019 - Dec 2022 (3 years 11 months)
Detail-oriented data and project coordinator focused on AI datasets.
Experience
Freelance Data Coordinator
Freelance
Jan 2018 - Dec 2024 (6 years 11 months)
Mechanical Engineer
Innoson Motors
Jan 2023 - Nov 2024 (1 year 10 months)
Engineering Intern
Henry Spencer Limited
Jul 2021 - Jul 2022 (1 year)
Detail-oriented Data Annotation Specialist with experience in audio, image, text, and document labeling.
Experience
Customer Service Representative
Remote
Jan 2020 - Present (5 years 10 months)
Data Annotation Specialist
Freelance
Jan 2022 - Dec 2024 (2 years 11 months)
Sales Representative
Remote
Jan 2017 - Jan 2020 (3 years)
AI & geospatial data labeling specialist driving high-quality datasets for computer vision.
Experience
AI Data Annotation Specialist
Micro1
May 2025 - Present (6 months)
AI Annotation Specialist
Robotic Arm Training & Computer Vision
May 2024 - Sep 2025 (1 year 4 months)
Geospatial Data Labeler
CloudFactory (Nearmap Project)
AI data annotation specialist skilled in dataset curation, QA, and machine learning support.
Experience
AI Data Annotation Specialist
Remote
Jan 2022 - Present (3 years 10 months)
Data Quality Analyst
Nairobi Tech Solutions
Jan 2020 - Jan 2022 (2 years)
Data annotation specialist supporting AI with precise, quality data.
Experience
Virtual Administrative Assistant
StarryCare
Jan 2022 - Present (3 years 10 months)
Data Support Intern
Freelance Projects
Jan 2023 - Jan 2024 (1 year)
DIDetail-oriented Lingala language specialist enabling accurate multilingual AI training and translation.
Experience
Lingala AI Trainer
Appen CrowdGen
Jul 2025 - Present (4 months)
Bilingual Customer Service Agent
Waricel LCC
Aug 2024 - Aug 2025 (1 year)
Empathetic Chat Support Officer with a focus on customer satisfaction.
Experience
Customer Success & Chat Support Specialist
Element Photo
Oct 2023 - Present (2 years 1 month)
Technical Support Intern
GAOTek Inc
Oct 2023 - Jan 2024 (3 months)
Administrative Officer & Support Assistant
Manager of Children's Retail Store
Please Mum
Jan 2010 - Present (15 years 10 months)
Senior Customer Support Executive
Futwork
Feb 2022 - May 2023 (1 year 3 months)
Freelance Data Annotator
Clickerworker
Jan 2019 - Present (6 years 10 months)
Freelance Data Worker
Tolaka
Jan 2019 - Present (6 years 10 months)
Freelance Contributor
Premise
Jan 2020 - Dec 2023 (3 years 11 months)
Senior Administrative Assistant
Capital One
Mar 2016 - Feb 2018 (1 year 11 months)
MIAI Training Specialist
Microsoft
Jun 2014 - Mar 2016 (1 year 9 months)
AMIT Help Desk Specialist
Amazon
Apr 2013 - May 2014 (1 year 1 month)
NETSOL Technologies Inc.
May 2018 - Present (7 years 6 months)
Medical Billing Specialist
Medmax Technologies (Pvt.) Ltd.
Feb 2016 - Present (9 years 9 months)
Sep 2023 - Sep 2025 (2 years)
Freelance Data Labeler
Appen / TELUS / RWS / CroudGen
Jan 2022 - Jul 2025 (3 years 6 months)
Marine Object Detection Specialist
Charles River Analytics
Jan 2023 - Mar 2025 (2 years 2 months)
Bashorun High School
May 2021 - Apr 2022 (11 months)
