Dishika Kataria
@dishikakataria
Learning & Development trainer and AI reviewer driving measurable performance and model quality improvements.
United Arab EmiratesWhat I'm looking for
I am a results-driven learning and development professional and AI reviewer with 3.5 years of blended experience in AI model training, customer support, and designing and delivering training programs. I consistently improved agent productivity and performance—raising agent effectiveness by up to 80% and improving individual performance 60–70% through targeted coaching and revamped curricula.
As an AI Trainer and Senior AI Reviewer, I created and tested prompts, labeled and rated model outputs for accuracy and safety, and mentored junior reviewers; I was promoted within four months for top performance. I combine strong communication, coaching, and quality-assurance skills with practical tool proficiency to drive team growth and reliable AI model behavior.
Experience
Work history, roles, and key accomplishments
Senior AI Reviewer
Outlier.ai
Jun 2025 - Present (4 months)
Promoted to lead quality reviews of AI outputs, refined prompts for edge cases, and coached junior reviewers to ensure accuracy, fairness, and alignment with guidelines.
AI Trainer
Outlier.ai
Feb 2025 - Jun 2025 (4 months)
Reviewed and rated AI-generated responses, created and tested prompts, and labeled text data to improve model accuracy, clarity, and safety.
Learning and Development Trainer
Futwork
May 2023 - Nov 2024 (1 year 6 months)
Designed and delivered training programs for sales, presales, ed-tech and technical products, mentoring 3 junior trainers and training 1,000+ agents to improve performance 60–70%.
Senior Customer Support Executive
Futwork
Feb 2022 - May 2023 (1 year 3 months)
Handled multi-channel customer inquiries, generated leads and scheduled appointments while meeting KPIs and maintaining accurate CRM records to improve issue resolution efficiency.
Education
Degrees, certifications, and relevant coursework
Mithibai Motiram Kundnani College of Commerce and Economics
Bachelor of Commerce, Commerce
2013 - 2016
Grade: Distinction, Grade A, CGPA 6.36/7.00 (~90%)
Bachelor's in Commerce completed with Distinction (Grade A, CGPA 6.36/7.00) emphasizing commerce foundations and related coursework.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Interested in hiring Dishika?
You can contact Dishika and 90k+ other talented remote workers on Himalayas.
Message DishikaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
