ZowieZO

Revenue Operations Specialist

Unlock the full potential of customer service. 70% of your work is repetitive. Zowie automates this work starting day one, equipping your team with everything they need to delight your customers and turn support into sales.

Zowie

Employee count: 51-200

Poland only

About Zowie:

At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Monos, Decathlon, and InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

About the Role

In modern, high-growth organizations making sure that the go-to-market teams are as effective as possible is hugely impactful. This is one of the reasons why the Revenue Operations field has been growing so fast in the recent years.
As a RevOps Specialist at Zowie, you will be instrumental in optimizing how our GTM teams operate. This role goes beyond systems management — you’ll actively monitor how processes are followed, identify gaps, and propose improvements that make our operations more efficient and scalable. You’ll also support Demand Generation campaigns on the operational side - manage outreach tools and help our teams stay aligned and productive.
This is a perfect opportunity for someone who’s passionate about technology, process excellence, and enabling others to do their best work.
Sounds like you? Let's talk!

What you'll do:

  • Collaborate closely with the GTM teams to maintain and improve processes and daily operations.
  • Administer and optimize the RevOps technology stack, focusing on Demand Generation tools.
  • Identify gaps or inefficiencies in processes and propose improvements.
  • Monitor adherence to processes and data quality standards.
  • Provide day-to-day support, basic troubleshooting, and training to end-users.
  • Design, implement, and maintain workflows to automate repetitive tasks and improve operational efficiency.
  • Conduct basic data analysis to evaluate process efficiency and campaign performance.

Ideally, you'll bring with you:

  • 2+ years of experience in Revenue Operations, Sales Operations, or a related role — ideally in a B2B SaaS environment.
  • Hands-on experience with sales engagement platforms (e.g. Apollo, Lemlist, Outreach, SalesLoft, Instantly, or Smartlead) and CRMs (especially Salesforce or HubSpot).
  • Strong analytical mindset, with a knack for spotting inefficiencies and suggesting data-driven process improvements.
  • Proven ability to manage and optimize DemandGen and RevOps tools.
  • Proactive and collaborative approach - comfortable working cross-functionally with other teams.
  • Excellent communication skills, with the ability to clearly explain technical processes and collaborate with non-technical stakeholders.
  • Adaptable and organized, capable of managing multiple projects in a fast-paced, dynamic environment.

It'll be awesome if you have:

  • Experience with Clay
  • Email deliverability know-how
  • Solid data analysis skills

We are:

•Ambitious and innovative. We never settle. We always look for better ways of doing things.
•Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
•Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.
•Growing fast. You’ll have a lot of autonomy and impact as we grow.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Poland +/- 0 hours

About Zowie

Learn more about Zowie and their company culture.

View company profile

Let’s build the future of customer success. Together.

Buying online should feel like walking into your favorite local coffee shop - personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online and reimagine digital customer service.

We can achieve more as a team

Every member makes a difference. We support, empower, and motivate those around us. Having each other’s back drives us to be better every day—as individuals and partners.

We keep our minds open

Spot what’s invisible at first glance. We want to know if the things we produce, use, and observe can be better, smarter, or more innovative. We never judge before understanding.

We love what we do

Our ambition enables us to be innovators. We’re all about producing positive energy and following good vibes. The journey is much more fascinating when you’re driven by what you do.

We build real relationships based on trust

Direct communication is about talking to people — not about people. We appreciate honesty and speak openly about our victories and challenges. We either win or we learn.

We choose the smartest way to reach our goals

Working smarter lets us learn, discover, and win. We’re problem solvers dedicated to getting things done. We think fast, adapt, and constantly look to improve ourselves.

Employee benefits

Learn about the employee benefits and perks provided at Zowie.

View benefits

Fitness Benefits

We subsidize health activities for you.

HR Support

You have access to an on-demand HR coach.

Unlimited Paid Time Off

We trust each other and don’t count days.

Health Benefits

We offer a competitive health insurance package.

View Zowie's employee benefits
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Zowie

Company size

51-200 employees

Founded in

2019

Chief executive officer

Maja Schaefer

View company profile

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