We are looking for a Solution Advisor to join our Professional Services team. As an SA, you will be the primary engagement lead and the "face of Zip" for our customers following their initial implementation.
Requirements
- 5+ years of experience in ERP/P2P Systems, Procurement, Finance, Tax or Operations Consulting, Managed Services, or B2B SaaS implementation/account management.
- ERP/Procurement Expertise: Direct experience implementing or administering tools like NetSuite, Oracle, SAP, Sage, or QuickBooks.
- Customer Mastery: A proven ability to "push back" on requests when necessary while maintaining high levels of customer satisfaction.
- Operational Excellence: Extreme attention to detail and a proactive mindset—you anticipate needs before the client does.
- Communication: Exceptional verbal and written communication skills for leading client cadences and stakeholder workshops.
- Proactive Problem Solver: Comfortable "rolling up their sleeves" to build configurations while simultaneously managing high-level executive relationships.
Benefits
- Start-up equity
- Full health, vision & dental coverage
- Team building events
- Flexible PTO
- Apple equipment plus home office budget
- Commuter benefit
- 401k plan
