Senior Community Marketing Manager

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

As Zip's Senior Community Marketing Manager , you will own our end-to-end community strategy, execution, and member experience. You will build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession. This is a highly visible role focused on delivering measurable impact across engagement, thought leadership, pipeline influence, and customer advocacy.

This role spans four core pillars: Community Events & Meetups, Influencer & Thought Leadership Programs, Community Forum & Engagement, and Community Learning & Development (supporting).

The ideal candidate is either a former procurement or finance leader who deeply understands the space, or a proven community builder with a track record of creating and scaling high-impact B2B communities.

Key Responsibilities

Community Events & Meetups

• Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
• Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
• Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
• Experiment with new formats, such as community-hosted experiential events held at customer offices

Influencer & Thought Leadership Programs

• Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
• Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
• Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities

Community Forum & Engagement

• Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
• Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
• Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

Community Learning & Development (Supporting)

• Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
• Align educational offerings with broader community and marketing strategies to maximize participation and member value

Qualifications:

Community Marketing Professional

• 5+ years building and scaling B2B SaaS communities with measurable impact
• Proven experience planning and executing virtual and in-person community events
• Strong facilitator with excellent communication skills and relationship-building abilities
• Proficient with community platforms (Slack, webinar tools, event management software)
• Experience working cross-functionally with content, product, and marketing teams
• Familiarity with procurement, finance, or enterprise SaaS is a plus

Former Procurement or Finance Leader

• 5+ years of experience in procurement or finance
• Strong network and credibility within the procurement and/or finance community
• Passion for building practitioner communities and facilitating peer learning
• Experience with thought leadership (speaking, writing, or content creation)
• Natural connector with excellent communication skills
• Eagerness to learn community marketing tools and best practices

The salary range for this role is $120,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity