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XplorXP

Implementation Manager

We're the first global platform integrating SaaS, payments and Commerce Accelerating Technologies to help businesses succeed.

Xplor

Employee count: 1001-5000

Salary: 110k-130k USD

United States only

Xplor is seeking an Implementation Manager to lead the onboarding of new clients on their software platform. This role involves scaling the onboarding process, ensuring project timelines are met, and providing exceptional customer experiences. The ideal candidate is organized, proactive, and has a strong customer focus.

Requirements

  • Bachelor’s degree in Marketing, Business, or related field
  • 10+ years of experience in product implementation, project management, or customer success
  • Leadership experience leading a SaaS project implementation
  • Strong Excel skills (Pivot Tables, VLOOKUPs)
  • Familiarity with PMP certification
  • Experience writing SQL queries (preferred)
  • Understanding of business models and technical specifications

Benefits

  • Gender Neutral Paid Parental Leave
  • Donations to volunteer and give back to the community
  • Ongoing dedication to Diversity & Inclusion initiatives
  • Access to free mental health support
  • Flexible working arrangements

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 110k-130k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Xplor

Learn more about Xplor and their company culture.

View company profile

We're the first global platform integrating SaaS, payments and Commerce Accelerating Technologies to help businesses succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Childcare & Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.

We know our clients and partners because we once were our clients. We understand their industry, customers and unique goals, so that we can help them overcome obstacles and leave a lasting legacy.

Our Xplorer promise

Our Xplorer promise is simple: Reach your full potential, power others to reach their own. One way we make this happen is through Xplor GPS, which helps every Xplorer get intentional about their growth and development. Every Xplorer also gets access to LinkedIn Learning.

Our ask of you

Put people first. In everything you do, you work to build a community where every colleague and client has the support to succeed.

Innovate fearlessly. Whatever your skillset, your ideas and innovations are key to our clients’ success.

Aim high. You bring your determination to do the best work of your career and a commitment to leave a lasting legacy.

What you can expect from us

Be powered by a community. As a Xplorer, you’re part of a global network of talented colleagues who share your determination and support your success.

See your impact. Whatever your individual role, your personal contribution will help real people and their businesses to thrive.

Achieve what’s possible. Have the opportunities, tools and support you need to deliver great work and grow at speed.

What we value

From the products and solutions we offer, to the way we work with our clients and colleagues, we know that by living up to our values we will help people succeed. They also guide us from how we hire to how we recognise our team members.

  • Make life simple: We challenge over-complication. We know the greatest impact can be achieved when simplicity is a priority.

  • Build for people: We put our colleagues, clients and their customers at the heart of every decision. We focus on people’s needs to create the best experiences.

  • Move with purpose: We are intentional about where we’re heading. We keep pace and continuously improve as we go, delivering better outcomes faster.

  • Create lasting communities: We create strong relationships and leave a legacy. We look for commonalities and shared passions to thrive together.

Does this sound like you and the people you’d like to work with? Then we’d love to hear from you.

Serving ‘everyday life’ industries

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.

Ready to get onboard our rocket ship? Check out our current vacancies below!

Employee benefits

Learn about the employee benefits and perks provided at Xplor.

View benefits

Employee assistance program (EAP)

Access to free mental health support.

Paid parental leave

12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer.

Flexible time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

Volunteer opportunities

#GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community.

View Xplor's employee benefits
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Xplor

Company size

1001-5000 employees

Chief executive officer

Pamela Joseph

View company profile

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Xplor hiring Implementation Manager • Remote (Work from Home) | Himalayas