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WarrCloudWA

Platform Build & Integration Specialist

WarrCloud is a software company that is revolutionizing the automotive industry by automating the warranty claims process for dealerships through its AI-powered, cloud-based platform.

WarrCloud

Employee count: 51-200

United States only

We are a well-funded start-up that has developed and commercialized a first-of-its-kind machine learning-enabled SaaS platform that automates warranty claims processing for franchise automotive dealerships and OEMs. If you have ever wanted to work for an exciting and fast-growing company in the automotive software space then this is the job for you! We are a first-to-market leader experiencing rapid growth and are seeking a Platform Build and Integration Specialist.

Top Reasons to Work with Us

  • 100% Remote opportunity
  • Competitive salary + bonus
  • Stock Options
  • Health care, 401k and other benefits
  • Stable / Fast Growing / Exciting company
  • Chance to work with first of its kind AI/ML technology
  • Awesome company culture

Why This Role Matters

This role is crucial for ensuring the success of our onboarding process. It guarantees that stores are set up correctly from the start, that any obstacles are addressed promptly, and that our platform can scale efficiently. This position is essential for expanding WarrCloud's Platform and providing a seamless experience for every store.

What You’ll Be Doing

  • Execute store builds, DMS integration, and system validation
  • Troubleshoot access issues across CDK, DealerTrack, Reynolds, and more
  • Troubleshoot build errors, including VM setup failures and DMS issues (e.g., missing ROs)
  • Collaborate with Development on integrator setup and vendor-specific workflows (e.g., OXLO for Ford)
  • Maintain, build documentation, and update Jira tasks
  • Provide post-integration support: resolve connectivity issues, MFA failures, credential lockouts, and other technical blockers
  • Join post-live validation calls if needed to confirm store activation
  • Partner with Deployment and Training to align launch timelines and ensure stores stay operational

Requirements

What You Bring

  • Technical aptitude (VPN, MFA, credential workflows)
  • Experience with dealership systems (CDK, DealerTrack, Reynolds) and vendor platforms
  • Strong communication and documentation skills
  • Ability to work independently and pivot quickly
  • Familiarity with Jira, Confluence, or similar tools
  • Knowledge of standard MFA setups (Microsoft Authenticator, Google Authenticator, FortiToken, CiscoAnyConnect, DUO, etc.)
  • Bonus: prior experience in onboarding, implementation, or IT support

Benefits

  • 100% Covered Medical
  • Unlimited/Flexible PTO Policy
  • Stock Options
  • Remote Work Flexibility
  • 10 Paid Holidays Per Year

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About WarrCloud

Learn more about WarrCloud and their company culture.

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At the heart of WarrCloud is a culture of innovation and a mission to revolutionize the automotive industry. The company was founded on the principle of transforming the traditionally manual and complex process of warranty claims into a streamlined, automated, and efficient operation. This commitment to disruption is driven by a team that is encouraged to be open, flexible, and inquisitive, constantly challenging conventional thinking to refine and improve their products and processes. The core belief at WarrCloud is that their people are their greatest asset, and they strive to create a positive impact on team members and their families. This people-first approach fosters a collaborative and agile environment where individuals can thrive and contribute to solving real-world problems for their clients.

WarrCloud's vision extends beyond simply providing a software solution; it's about building strong, lasting partnerships within the automotive ecosystem. By collaborating with industry leaders, dealerships, and manufacturers, they aim to develop solutions that not only enhance warranty processing but also elevate the overall customer experience. The leadership at WarrCloud is dedicated to mentoring and empowering their team, equipping them with the knowledge and tools needed to excel in an ever-evolving digital landscape. This forward-thinking approach ensures that WarrCloud not only meets the current demands of the market but also anticipates future needs, solidifying its position at the forefront of technological advancement in automotive services. The company's culture is one of continuous improvement, adaptability, and a shared passion for leveraging technology to drive meaningful change.

Tech stack

Learn about the tools and technologies that WarrCloud uses to build, market, and sell its products.

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WarrCloud employees can create an account to update this tech stack.

Employee benefits

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Stock Options

Offered to employees.

Flexible Working Hours

WarrCloud offers flexible work options.

Remote Work

You get to work from home all day, every day.

Health Insurance

Enroll in health benefits immediately. Free employee health insurance.

View WarrCloud's employee benefits
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WarrCloud

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