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Wake County Public School SystemWS

Bilingual Specialist

The Wake County Public School System is the largest public school district in North Carolina, serving over 160,000 students across nearly 200 schools.

Wake County Public School System

Employee count: 5000+

United States only

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Overview

POSITION TITLE (Oracle title)

BILINGUAL SPECIALIST

WORKING TITLE

Bilingual Specialist-Interpreter

SCHOOL/DEPARTMENT

Communications – Translation & Interpretation Services

LOCATION

Crossroads I, Cary, NC

PAY GRADE

Noncertified Grade 25

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a hybrid telework workweek

POSITION PURPOSE:

Provides two-way interpretation between English and Spanish for families and staff and coordinates and schedules district interpretation services to support effective communication. Responds to requests received through the department’s two Language Assistance phone lines and provides interpretation for special education meetings, parent-teacher conferences, and school events.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Advanced knowledge in fluent Spanish and English, with excellent oral and written communication skills in both languages;
  • Considerable knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook; Google Apps;
  • Working knowledge of public education processes in the United States;
  • Excellent organizational skills;
  • Excellent customer service skills;
  • Effective time management skills;
  • Ability to interpret from English to Spanish and from Spanish to English using consecutive, simultaneous, and sight translation techniques;
  • Ability to display a high degree of professionalism, and integrity;
  • Ability to handle information in a confidential, appropriate, and helpful manner;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, families, community organizations, and agencies.

EDUCATION, TRAINING, AND EXPERIENCE

  • High School Diploma or equivalent;
  • Two years of recent experience working as a part-time or full-time interpreter.

CERTIFICATION AND LICENSE REQUIREMENTS

  • Successful completion of an interview and written exam administered by the Office of Translation and Interpretation Services;
  • Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Allocates resources by scheduling Wake County Public School System’s (WCPSS) interpreters to the maximum extent possible and sends other requests to a third-party interpreter provider.
  • Estimates the amount of time required for interpretation of specific meetings and events as well as the travel time necessary to arrive at scheduled appointments for interpreters.
  • Serves as the key person in coordinating services by matching appropriately skilled interpreters to the needs of the meeting or event.
  • Prepares the monthly reports of interpretation services rendered from requests by school or Central Services departments.
  • Maintains and updates information in the Interpreter Request Portal.
  • Provides guidance to school-based and Central Services personnel concerning best practices for scheduling interpreters.
  • Maintains confidentiality of sensitive information.
  • Responds to parent inquiries regarding written correspondence and requests from translation/interpretation services via the language assistance phone line, as needed.
  • Reviews and reconciles billing statements from third party providers to verify accuracy of interpreters attending meetings.
  • Performs other related duties, as assigned.
  • WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

    This position operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires the ability to operate automotive equipment.

    EFFECTIVE DATE:1/2026

    DISCLAIMER:The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

    About the job

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    Job type

    Full Time

    Experience level

    Entry-level

    Location requirements

    Hiring timezones

    United States +/- 0 hours

    About Wake County Public School System

    Learn more about Wake County Public School System and their company culture.

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    The Wake County Public School System (WCPSS) stands as the preeminent public educational institution in North Carolina, serving as the largest school district in the state and ranking among the top 15 largest districts in the United States. Headquartered in Cary, North Carolina, the system was established in 1976 following the merger of the historically separate Wake County and Raleigh City school systems. Today, WCPSS oversees the education of more than 160,000 students across a vast network of nearly 200 elementary, middle, and high schools. The district is a cornerstone of the Wake County community, employing over 20,000 dedicated professionals, including teachers, administrators, and support staff, who work tirelessly to foster an environment of academic rigor and personal growth.

    The district is driven by a strategic vision to graduate students who are not only academically proficient but also collaborative, creative, and critical thinkers prepared for the challenges of the modern world. WCPSS is renowned for its diverse educational offerings, which include a robust magnet school program, early college high schools, and innovative year-round calendar options designed to accommodate the needs of families. The administration, led by the Superintendent and governed by the Wake County Board of Education, places a strong emphasis on equity, community engagement, and the effective integration of technology into the curriculum. Through its comprehensive approach to education, the Wake County Public School System continues to set benchmarks for excellence in public schooling, ensuring that every student has the opportunity to reach their full potential in a safe and supportive environment.

    Employee benefits

    Learn about the employee benefits and perks provided at Wake County Public School System.

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    Paid Parental Leave

    Paid parental leave available for eligible state employees.

    Flexible Spending Accounts

    Pre-tax accounts for healthcare and dependent care expenses.

    Disability Insurance

    Short-term and long-term disability insurance coverage options.

    Life Insurance

    Group term life insurance options provided through Colonial Life.

    View Wake County Public School System's employee benefits
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    Wake County Public School System

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