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UserGems ๐Ÿ’ŽUS

Account Development Rep II

UserGems is an AI-powered sales intelligence platform that helps B2B companies generate revenue by tracking customer job changes and identifying warm leads.

UserGems ๐Ÿ’Ž

Employee count: 51-200

United States only

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UserGems is the AI command center for go-to-market teams (think of it as an AI brain for sales and marketing). Powered by best-in-class contact data, its AI agents (Gem-E) automatically surface high-intent buyers, prioritize them, deploy personalized outbound, create ad audiences and ABM to drive more pipeline.

Weโ€™re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.

Overview

The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. The ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth.

As an ADR
  • You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach
  • You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs
  • You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.
  • You'll always multi-thread accounts to drive internal conversations before the demo call
  • You'll measure, optimize and templatize prospecting sequences to improve positive response rates
  • You'll become a product expert because we actually use UserGems for prospecting
How you'll ramp

...within your first week...

  • You'll get familiar with our product, sales process and tools
  • You'll listen to Gong calls with prospects and customers to understand use cases and objections
  • You'll meet everyone on the team through 1:1s

...day 30...

  • You'll be fully ramped and familiar with our product, competition, common Q&Aโ€™s
  • You'll be familiar with our monthly account-based campaigns and processes
  • You'll be booking meetings
  • You will be able to clearly articulate and demonstrate our value proposition, and influence prospects

...day 60...

  • You'll effectively and efficiently handle a large list of monthly target accounts
  • You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting
  • You'll start shadowing on some sales calls to learn what our prospects are trying to achieve

...day 90...

  • You'll be an integral part of our revenue team, process and success
  • You'll be collaborating with marketing on campaigns, processes to generate more pipeline and better buyer experience

โ€What you've accomplished so far

  • Must have at least six months experience in a similar role
  • Experience with the initial stages of prospecting and outbound actions and have a demonstrated track record of success in consistently hitting your quota
  • You are highly collaborative and a good team player; you share ideas, are open to feedback, and have a positive attitude
  • Youโ€™ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)
  • You thrive in a high-growth, remote environment.
  • You're highly self-motivated with an entrepreneurial spirit
  • You have familiarity with speaking about โ€œbusiness valueโ€ and โ€œROIโ€ with prospects
  • Experience prospecting into sales or marketing leaders a plus
Why you should join:
  • Youโ€™ll be part of a fast-growing startup as it scales from 60 employees to 100+
  • Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
  • Employees love us! (see our Glassdoor & RepVue page)
  • We're a remote-first company with employees across the Americas and Europe
  • We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
  • We are customer-focused and data-driven in everything we do
  • We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
  • We offer a competitive salary and benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

6 months minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About UserGems ๐Ÿ’Ž

Learn more about UserGems ๐Ÿ’Ž and their company culture.

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The journey of UserGems, co-founded by identical twin brothers Christian and Stephan Kletzl, is a tale of engineering minds diving headfirst into the complexities of sales and marketing. Originally from Austria, the brothers brought their technical expertise to the United States, where Christian pursued an MBA. Their initial venture, a precursor to UserGems, laid the groundwork for what would become a sophisticated B2B sales intelligence platform. The core idea was born from a simple yet powerful observation: a company's past and current customers are its most valuable, yet often overlooked, source of new business. They recognized that people are constantly changing jobs, and these career moves represent golden opportunities for sales teams to reconnect with champions who already know and trust their product.

What started as a tool to identify micro-influencers evolved into a robust platform that automates the tracking of customer job changes, transforming what was once a manual and time-consuming process into a seamless, automated pipeline generation engine. This pivot was crucial, moving the company into a space with immense market potential. UserGems was built on the principle of turning relationship data and trigger events into tangible revenue. By integrating directly with a company's CRM, the platform surfaces warm leads, complete with new contact information and historical context, allowing sales reps to engage with familiar faces in new accounts. This focus on leveraging existing relationships has proven to be a game-changer for their clients, leading to significantly higher win rates, larger deal sizes, and shorter sales cycles. The company's growth, backed by significant funding rounds from prominent investors like Craft Ventures and Tiger Global, is a testament to the effectiveness of their vision: to eliminate the 'spray and pray' approach and empower revenue teams to sell smarter, not harder.

Employee benefits

Learn about the employee benefits and perks provided at UserGems ๐Ÿ’Ž.

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Flexible working hours

UserGems offers flexible work hours to its employees.

Unlimited paid time off

UserGems offers unlimited paid time off to its employees.

401K

A 401(k) retirement savings plan is available to employees.

Professional development

Opportunities and support for continued education and professional growth.

View UserGems ๐Ÿ’Ž's employee benefits
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UserGems ๐Ÿ’Ž

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