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UserGems đź’ŽUS

Mid- Market Account Executive

UserGems is an AI-powered sales intelligence platform that helps B2B companies generate revenue by tracking customer job changes and identifying warm leads.

UserGems đź’Ž

Employee count: 51-200

United States only

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UserGems is the AI command center for go-to-market teams (think of it as an AI brain for sales and marketing). Powered by best-in-class contact data, its AI agents (Gem-E) automatically surface high-intent buyers, prioritize them, deploy personalized outbound, create ad audiences and ABM to drive more pipeline.

We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.

We are looking for a full-cycle Account Executive to accelerate UserGems' growth by prospecting and acquiring new customers in the mid-market space. For this role, we are looking for someone based in the Pacific Coast timezone.

As an Account Executive

  • You will manage the sales cycle from prospecting to close
  • You will be able to clearly articulate and demonstrate our value proposition, and influence buying decisions
  • You'll own the entire buyer relationship and build your book of business
  • You'll sell to buyers that are just like you - sales and marketers
  • You'll partner with the marketing team to effectively target accounts - top, middle, bottom of the funnel - to close deals quicker. Sales and marketing get along very well here - both are measured by revenue.

How you'll ramp

...within your first week...

  • You'll get familiar with our product, sales process and tools
  • You'll shadow on all sales calls
  • You'll practice a few mock demo's and product Q&A's with our team

...day 30...

  • You'll run a few sales calls independently
  • You'll multi-thread open opportunities via email, calls, LinkedIn, etc.
  • You are familiar with our product, competition, common Q&A

...day 60...

  • You’ll be actively managing an opportunity pipeline
  • You'll be collaborating with marketing on campaigns, processes to accelerate the pipeline
  • You'll close your first sale and ring the (virtual) closing bell!

...day 90...

  • You'll be an integral part of our revenue team and success
  • You'll be able to onboard and help new starters
  • You'll provide ongoing feedback to the marketing and engineering teams based on prospect and customer feedback
  • You'll recommend ways to improve our sales and success processes based on industry best practices

What you've accomplished so far

  • You have 2-3 years of experience in a comparable role with a demonstrated track record of success in consistently hitting your quota
  • You’ve become a trusted resource for your prospects, customers, and teammates
  • You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)
  • You are comfortable leading “business value” and “ROI” conversations
  • You thrive in a high growth environment, are self-motivated with an entrepreneurial spirit
  • Experience selling to sales or marketing leaders a plus
  • Comfortable selling to VP and above, and comfortable navigating through multiple decision makers in an organization
  • You have a firm grasp on SaaS sales best practices
  • You are a team player and have the ability to collaborate with others but ask for help when needed

‍

Why you should join:
  • You’ll be part of a fast-growing startup as it scales from 60 employees to 100+
  • Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
  • Employees love us! (see our Glassdoor & RepVue page)
  • We're a remote-first company with employees across the Americas and Europe
  • We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
  • We are customer-focused and data-driven in everything we do
  • We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
  • We offer a competitive salary and benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About UserGems đź’Ž

Learn more about UserGems đź’Ž and their company culture.

View company profile

The journey of UserGems, co-founded by identical twin brothers Christian and Stephan Kletzl, is a tale of engineering minds diving headfirst into the complexities of sales and marketing. Originally from Austria, the brothers brought their technical expertise to the United States, where Christian pursued an MBA. Their initial venture, a precursor to UserGems, laid the groundwork for what would become a sophisticated B2B sales intelligence platform. The core idea was born from a simple yet powerful observation: a company's past and current customers are its most valuable, yet often overlooked, source of new business. They recognized that people are constantly changing jobs, and these career moves represent golden opportunities for sales teams to reconnect with champions who already know and trust their product.

What started as a tool to identify micro-influencers evolved into a robust platform that automates the tracking of customer job changes, transforming what was once a manual and time-consuming process into a seamless, automated pipeline generation engine. This pivot was crucial, moving the company into a space with immense market potential. UserGems was built on the principle of turning relationship data and trigger events into tangible revenue. By integrating directly with a company's CRM, the platform surfaces warm leads, complete with new contact information and historical context, allowing sales reps to engage with familiar faces in new accounts. This focus on leveraging existing relationships has proven to be a game-changer for their clients, leading to significantly higher win rates, larger deal sizes, and shorter sales cycles. The company's growth, backed by significant funding rounds from prominent investors like Craft Ventures and Tiger Global, is a testament to the effectiveness of their vision: to eliminate the 'spray and pray' approach and empower revenue teams to sell smarter, not harder.

Employee benefits

Learn about the employee benefits and perks provided at UserGems đź’Ž.

View benefits

Flexible working hours

UserGems offers flexible work hours to its employees.

Unlimited paid time off

UserGems offers unlimited paid time off to its employees.

401K

A 401(k) retirement savings plan is available to employees.

Professional development

Opportunities and support for continued education and professional growth.

View UserGems đź’Ž's employee benefits
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UserGems đź’Ž

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