As a frontliner, answer customer enquiries about products and services through various channels, troubleshoot issues, and ensure inbound and outbound communication reflects the company's best image.
Requirements
- Bachelor's degree in any related field or equivalent
- Minimum 3 years experience in technical support or a similar role
- Familiar with customer relationship management (CRM) software and/or ticketing systems
- Excellent communication skills
- Excellent problem-solving skills
- Works well within teams
Benefits
- Work from home
- Day shift: 6:00 am to 3:00 pm PHT or 7:00 am to 4:00 pm PHT
- Work-life balance
- HMO benefits
- Government-mandated benefits
- Training and Development programmes
- Employee Engagement Events
- Experience working with leading organisations
- Fun, supportive, and inclusive culture
- Dedicated Team Managers that look after your development