Senior Director Public Policy

See yourself at Twilio.

Join the team as our next Senior Director, Head of Government Relations and Public Policy, EMEA on Twilio’s Government Relations and Public Policy team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to represent and advance its interests in Brussels, UN member states and the United Kingdom. Working closely with Twilio's Global Public Policy, Legal teams, and business units, you’ll advance Twilio's interests with the EU Commission in Brussels, Member States, and oversight of government relations and public policy in the United Kingdom.

Responsibilities

In this role, you will:

• Coordinate closely with Twilio's Global Public Policy Team and business units to align with company objectives.
• Lead Twilio's government affairs and public policy in EMEA, driving successful advocacy campaigns.
• Monitor and address telecommunications regulations and technology policy in EMEA, focusing on EU Member States and the UK.
• Devise responses to regulatory changes, coordinating external advocacy.
• Manage UK government relations and public policy.
• Represent Twilio in European regulatory proceedings, fostering partnerships and raising company profile through strategic initiatives.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years advising EU telecom firms, with deep telecommunication regulatory knowledge spanning interconnection, numbering resources, privacy, cybersecurity, and AI impacts.
• Extensive experience with EU Commission, Member State bodies, and government agencies, adept in political affairs and industry relations.
• Proven track record in policy advocacy, influencing government institutions at all levels and implementing successful advocacy campaigns.
• Skillful in building effective relationships, demonstrating leadership in management and public policy implementation.

Desired:

• Previous roles in EU institutions or Member States.
• Fluency in English, proficient in German and/or French.
• Strong communication skills, strategic thinking, and legal or relevant advanced degree/experience.

Location

This role will be remote, and based in the Brussels, Belgium

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].