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TransUnionTR

Integrations Engineer

TransUnion is a global information and insights company that makes trust possible in global commerce by providing an actionable view of each consumer.

TransUnion

Employee count: 5000+

Costa Rica only

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

As an Integrations Engineer, you will play a key role supporting customers by helping integrate our fraud solutions into their technical environments.
This role is a hybrid technical and customer-facing position (approximately 50/50), requiring strong communication skills and the ability to troubleshoot and guide clients through integration processes. You will act as a trusted technical advisor, working closely with customers and internal teams to ensure successful implementations and ongoing support.

What You'll Bring:

What You’ll Do

  • Support customer onboarding and technical implementations/integrations of TransUnion fraud solutions
  • Work directly with clients via Salesforce tickets, email, and Microsoft Teams to provide technical guidance and resolve issues
  • Troubleshoot and resolve integration-related incidents affecting customer environments
  • Partner with customers’ technical teams to successfully integrate APIs and services into their systems
  • Monitor and manage incoming support requests and prioritize based on urgency and impact
  • Participate in incident response and help restore services in case of disruptions
  • Provide ongoing support for integrations, ensuring stability and performance
  • Collaborate with global teams across regions (e.g., US, UK, LATAM)

Impact You'll Make:

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
  • 4+ years of experience in Application or system integrations / implementations
  • Experience working with APIs, Web Services, REST, and/or SOAP
  • Experience working in Cloud or SaaS environments
  • Strong troubleshooting and problem-solving skills in client-facing technical environments
  • Strong communication skills and ability to interact directly with customers
  • Fluency in English and Spanish

We'd Love To See:

  • Experience or familiarity with programming languages (e.g., Java, JavaScript, SQL, C#, PHP) (Note: coding is not required, but understanding helps support integrations more effectively)
  • Experience in DevOps / reliability engineering environments
  • Familiarity with fraud platforms or identity management solutions
  • Portuguese language skills
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Consultant, Post-Sale Technical Consulting

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About TransUnion

Learn more about TransUnion and their company culture.

View company profile

TransUnion is a global information and insights company dedicated to making trust possible in the modern economy. At the heart of what we do is a culture centered on enabling consumers and organizations to transact with confidence and achieve great things. This is achieved by providing a 'Tru™ picture' of each person – an actionable view derived from a robust collection of online, offline, public, and proprietary information, all stewarded with the utmost care. For over five decades, TransUnion has been a pivotal player in the credit reporting industry, a legacy that has endowed us with a holistic understanding of consumer identity. Our commitment extends beyond simply collecting data; we focus on how this information can be leveraged for good, empowering individuals and businesses alike.

Our mission, 'Information for Good®,' is the driving force behind our daily operations and strategic decisions. We believe that by ensuring every individual is reliably and safely represented in the marketplace, we can foster an environment where opportunities are more accessible and experiences are enhanced. This philosophy is deeply embedded in our team culture, where knowledgeable and passionate professionals work diligently to manage and interpret data in accordance with local legislation around the world. We are constantly investing in new data sources and innovative technologies, fueling our expansion into critical areas such as fraud prevention, marketing solutions, and customer-driven analytics. This continuous evolution allows us to meet the ever-increasing demand for a reliable basis for trust in an increasingly interconnected world. Our work empowers organizations to better understand consumers, make more informed decisions, and build lasting trust through personalized and proactive engagement. In turn, consumers can be confident that their data identities will unlock the opportunities they rightfully deserve.

Employee benefits

Learn about the employee benefits and perks provided at TransUnion.

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401(K)

TransUnion offers a 401(K) plan.

Pet insurance

TransUnion offers pet insurance.

Paid holidays

TransUnion offers paid holidays.

Internet Reimbursement

We offer internet reimbursement.

View TransUnion's employee benefits
TransUnion logoTR

TransUnion

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