Program Manager, Fintech Program Management

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love..

The FinTech Program Management team is responsible for supporting and scaling the FinTech business lines, seeking and developing opportunities for both business growth and operational efficiency across FinTech. Responsibilities include strategic initiative management, cross-functional leadership and execution of FinTech programs and supporting external partner management. This role provides significant strategic, operational and team leadership opportunities, as well as exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Marketing, amongst many others.

About this roll* (Responsibilities)

• Lead and manage across cross-functional teams to drive success of major projects, manage stakeholders and drive key decisions and outcomes
• Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team
• Develop detailed project plans and lead implementation, scoping requirements, identifying inefficiencies and driving improvements and operational excellence
• Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams driving key decisions and outcomes
• Design and develop frameworks for cross-functional teams to efficiently launch new initiatives and increase efficiency of existing operational processes

Do you have the right ingredients*? (Requirements)

• 5-7+ years of relevant experience, including consulting, financial services and/or similar experience at a high-growth technology company (product operations, program management or related roles)
• Bachelor’s Degree required; preferred fields of studies include: Business, Finance, Economics, Computer Science, Engineering, Quantitative Science.
• Outstanding communication, presentation and interpersonal skills (ability to collaborate with and influence a wide variety of stakeholders)
• Startup or similar high-growth experience; can excel in a fast-paced, entrepreneurial, dynamic environment with the ability to meet multiple deadlines
• Excellent critical-thinking skills with ability to structure and solve complex business problems; experience developing detailed project plans and leading implementation, scoping requirements, identifying inefficiencies and driving operational excellence

Special Sauce* (Nonessential Skills)

• Experience in payments or fintech space

*Bread puns encouraged but not required

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].