United States onlyWe are looking for a Full Time Director, IS Operations with a focus on USPI’s Ambulatory Surgery Centers to join our team.
This is a business centric hands-on position. This means that you will work closely with business units and information management teams to implement a roadmap on solution strategies.
The Director, IS Operations – ASC will focus on understanding customer facing and customer supporting system technology needs and challenges, as well as ensure systems, processes and procedures align with technology best practices in support of the overall business strategy.
The role will also require management of subject matter experts aligned to lines of business and the applications that support the business areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Overview:
- Manage a portfolio of initiatives that span one or multiple lines of business.
- Coach, mentor, and supervise a team of application analyst that support and deliver services to the business.
- Partners with key third party vendors to assure high quality software delivery and ongoing support.
- Builds and maintains collaborative relationships with functional leaders and teams across the Company.
- Measures product performance and value delivered to ensure continuous improvement.
- Analyze and report operational and financial impacts of vendors, products, and services.
- Effectively communicates findings to business stakeholders who can affect change and demonstrates follow-through in helping the business to implement change.
Required Experience:
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and automotive organizations
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus, and achieve objectives
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Continuously identify and execute on opportunities to improve processes and automate.
TECHNICAL/FUNCTIONAL COMPETENCIES:
- Ability to perform business and process analysis
- Interpreting business needs / user scenarios / use cases into system requirements and design
- Software application/integration test planning and execution
- Software application release management Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
- Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
- Operates within the organization' s formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
- Creates and communicates a long-term vision, balances short and long-term goals, keeps own and team' s work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts departmental strategic plans.
EDUCATION AND WORK EXPERIENCE:
- Four-year college degree in Healthcare, Information Technology, related field of study is preferred or comparable work experience in these fields.
- 5+ years’ experience applying Delivery Management, Project Management, or Product Management principles and processes.
- 5+ years of management experience
- Ambulatory Surgery Center experience preferred
- Eager to learn and build both technical and analytical skills
- Self-starter with ability to work independently and handle multiple projects simultaneously
- Strong verbal and written communications skills
- Strong presentation and influencing skills when working at varying levels of the organization
- Highly collaborative working style
Compensation
- Pay: $125,840 - $201,136 annually. Compensation depends on location, qualifications, and experience.
- Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
- Management level positions may be eligible for sign-on and relocation bonuses.
Benefits
The following benefits are available, subject to employment status:
- Medical, dental, vision, disability, life, AD&D and business travel insurance
- Manager Time Off – 20 days per year
- Discretionary 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
- For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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