Founder Success Advisor

We are looking for a Founder Success Advisor to support and guide entrepreneurs inside a high-performance program focused on personal branding, content, and business growth.

This role goes beyond traditional customer success — you will act as acoach, strategist, and operator, helping founders stay accountable, execute effectively, and achieve measurable results. You will own a portfolio of founders and directly impact retention, upsells, and overall program success.

Your Duties:

• Lead community calls and coaching sessions with founders
  
• Drive engagement through community platforms and discussions
  
• Conduct 1:1 follow-ups to ensure founder progress and accountability
  
• Identify risks early and proactively solve founder challenges
  
• Review call recordings and provide insights to leadership
  
• Drive retention, renewals, and upsell opportunities
  
• Collect testimonials, reviews, and case studies
  
• Create content (Looms, FAQs, posts) to scale support
  
• Collaborate with sales, product, and leadership teams
  
• Support founders in implementing systems, workflows, and AI tools
  
• Maintain clear documentation, notes, and reporting
  
  

Requirements

• 3+ years of experience in client success, coaching, consulting, operations, or similar roles
  
• Strong experience working with founders, clients, or high-growth environments
  
• Excellent communication and facilitation skills
  
• Proven ability to retain and grow client accounts
  
• Strong organizational and execution skills
  
• Comfortable leading calls, coaching sessions, and communities
  
• Experience with tools like CRM systems, Slack, Zoom, Loom, or similar
  
• Tech-savvy, with interest or experience in AI tools and automation
  
• Ability to work in a fast-paced, high-performance environment