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SutherlandSU

Analytics Engineer

Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.

Sutherland

Employee count: 5000+

India only

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Key Responsibilities:

Semantic Layer & Metrics:

  • Develop comprehensive LookML models that abstract Gold layer complexity into business-friendly metrics
  • Create reusable, governed KPI definitions with consistent business logic and calculations
  • Implement data quality rules and validation checks for business-critical metrics
  • Design aggregate awareness and performance optimization patterns in LookML
  • Document metric definitions, calculation logic, and data lineage for business stakeholders
  • Establish a metrics catalog with clear ownership and SLA definitions

Consumption & Presentation:

  • Build interactive dashboards and explores in Looker consuming Gold layer BigQuery datasets
  • Design RESTful APIs using Cloud Functions or API Gateway for programmatic data access
  • Implement embedded analytics solutions and white-label BI capabilities where needed
  • Create self-service analytics capabilities for business users with appropriate guardrails
  • Develop row-level security and dynamic data masking within Looker based on user roles
  • Partner with ML teams to expose Gold layer features through Vertex AI for advanced analytics

Data Governance & Quality:

  • Monitor data freshness, completeness, and accuracy of Gold layer datasets
  • Create alerting mechanisms for KPI anomalies and data quality issues
  • Establish feedback loops between consumption layer insights and upstream data quality improvements
  • Document business glossary, data dictionary, and metric definitions

Required Skills:

  • 4+ years experience with Looker development, LookML, and semantic layer design
  • Strong SQL skills with BigQuery experience and query optimization
  • Deep understanding of dimensional modeling consumed by BI tools (star schema, conformed dimensions)
  • Experience building RESTful APIs for data consumption (Python/Flask, Cloud Functions, API Gateway)
  • Knowledge of BI best practices, dashboard design principles, and data visualization
  • Ability to translate business requirements into technical data models and metrics
  • Experience implementing role-based access control and data security in BI platforms

Preferred Qualifications:

  • Looker Developer or LookML Developer certification
  • Experience with dbt Cloud metrics layer or similar semantic layer technologies
  • Familiarity with Vertex AI and exposing analytics features for ML consumption
  • Background in healthcare KPIs, clinical quality measures, or population health metrics
  • Knowledge of Google Cloud Data Catalog and metadata management
  • Experience with embedded analytics frameworks and API-driven consumption patterns
  • Understanding of data contracts and SLA management for analytics products

Semantic Layer & Metrics:

  • Develop comprehensive LookML models that abstract Gold layer complexity into business-friendly metrics
  • Create reusable, governed KPI definitions with consistent business logic and calculations
  • Implement data quality rules and validation checks for business-critical metrics
  • Design aggregate awareness and performance optimization patterns in LookML
  • Document metric definitions, calculation logic, and data lineage for business stakeholders
  • Establish a metrics catalog with clear ownership and SLA definitions

Consumption & Presentation:

  • Build interactive dashboards and explores in Looker consuming Gold layer BigQuery datasets
  • Design RESTful APIs using Cloud Functions or API Gateway for programmatic data access
  • Implement embedded analytics solutions and white-label BI capabilities where needed
  • Create self-service analytics capabilities for business users with appropriate guardrails
  • Develop row-level security and dynamic data masking within Looker based on user roles
  • Partner with ML teams to expose Gold layer features through Vertex AI for advanced analytics

Data Governance & Quality:

  • Monitor data freshness, completeness, and accuracy of Gold layer datasets
  • Create alerting mechanisms for KPI anomalies and data quality issues
  • Establish feedback loops between consumption layer insights and upstream data quality improvements
  • Document business glossary, data dictionary, and metric definitions

Required Skills:

  • 4+ years experience with Looker development, LookML, and semantic layer design
  • Strong SQL skills with BigQuery experience and query optimization
  • Deep understanding of dimensional modeling consumed by BI tools (star schema, conformed dimensions)
  • Experience building RESTful APIs for data consumption (Python/Flask, Cloud Functions, API Gateway)
  • Knowledge of BI best practices, dashboard design principles, and data visualization
  • Ability to translate business requirements into technical data models and metrics
  • Experience implementing role-based access control and data security in BI platforms

Preferred Qualifications:

  • Looker Developer or LookML Developer certification
  • Experience with dbt Cloud metrics layer or similar semantic layer technologies
  • Familiarity with Vertex AI and exposing analytics features for ML consumption
  • Background in healthcare KPIs, clinical quality measures, or population health metrics
  • Knowledge of Google Cloud Data Catalog and metadata management
  • Experience with embedded analytics frameworks and API-driven consumption patterns
  • Understanding of data contracts and SLA management for analytics products

All your information will be kept confidential according to EEO guidelines.

Sutherland is seeking a reliable and technical person to join us as Analytics Engineer who will play a key role in driving our continued product growth and innovation. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!!

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

India +/- 0 hours

About Sutherland

Learn more about Sutherland and their company culture.

View company profile

At Sutherland, the journey began in 1986 with a singular vision: to be an indispensable partner in our clients' pursuit of excellence. This ethos continues to be the bedrock of our operations. We are an experience-led digital transformation company, dedicated to engineering exceptionally crafted experiences for both customers and employees – experiences that not only meet today's demands but continue to delight tomorrow. Our culture is deeply rooted in a commitment to our clients and to one another, a concept we affectionately call 'One Sutherland.' This signifies a globally unified team, operationally effective and culturally meshed, all driving towards common goals. The core values that steer our every endeavor are agility, innovative 'outside-the-box' thinking, unwavering integrity, and the flawless execution of strategies. These aren't just words on a page; they are the pillars upon which we've built a company that consistently delivers measurable outcomes and accelerates growth for the iconic brands we serve worldwide.

For over three decades, Sutherland has been at the forefront of process transformation, helping businesses rethink and rebuild their operations for the digital age. We achieve this by masterfully blending the speed and insight of human-centered design thinking with the scale and precision of real-time analytics, artificial intelligence, cognitive technology, and automation. Our mission extends beyond mere cost reduction; it's about holistically enhancing business performance across various critical processes, including revenue generation, cash flow optimization, and capital utilization. Maximizing customer satisfaction and bolstering our clients' overall competitive edge are paramount. We pride ourselves on a global footprint, with a presence in numerous delivery centers, serving customers across many countries. This global reach, combined with our deep domain expertise and cutting-edge technology, allows us to tailor proven, rapid solutions to fit the unique DNA of each client. Our corporate social responsibility strategy is also integral to our identity, focusing on community upliftment through education and technology, fostering an inclusive and ethical workplace, and promoting environmental sustainability. It's about unlocking new possibilities, forging transformative outcomes, and building enduring relationships.

Employee benefits

Learn about the employee benefits and perks provided at Sutherland.

View benefits

Paid Sick Leave

Paid leave for sickness.

401(k) Plan

Retirement savings plan.

Paid time off

Employees receive paid time off.

Paid Holidays / Vacation

Paid holidays and vacation time.

View Sutherland's employee benefits
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Sutherland

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