Squarespace hiring Senior Technical Writer, Developer Experience - Engineering • Remote (Work from Home) | Himalayas
SquarespaceSQ

Senior Technical Writer, Developer Experience - Engineering

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence.

Squarespace

Employee count: 1001-5000

Ireland only

We're looking for a Senior Technical Writer to define and deliver several transformative developer-facing documentation projects. This is a Senior role. As a member of a small Engineering Technical Writing team, you'll get to make a significant, recognised contribution to improving the Developer Experience at Squarespace.

You’ll report directly to the Senior Manager for Technical Writing in Engineering.

You'll Get To…

  • Collaborate with software engineers and leaders, performing independent research to inform your work
  • Create clear, accurate, consumable technical content including API documentation and developer guides for a software engineering audience
  • Coach teams on documentation workflows and technical writing best practices
  • Realize improvements to our practices and to our developer experience

In the first three months, you’ll:

  • Build effective working relationships with engineers and leaders across R&D
  • Begin leading 1-2 documentation projects, contributing content, and identifying future deliverables
  • Begin creating your career development plan with your manager

Who We're Looking For

  • 5+ years of experience as a technical writer with a developer audience
  • Experience delivering projects with a high level of technical complexity and broad scale
  • You show an exemplary ability to write and converse in English
  • You work as a peer to software engineers, using the same tools and development methodologies, including docs as code
  • You're curious, learning new technical concepts and software products quickly
  • You turn complex ideas in logical steps appropriate to the audience
  • You work amazingly with remote and distributed teams
  • You have a commitment to creating a culture of inclusion, collaboration, and trust

Benefits & Perks

  • Health insurance with 100% covered premiums for you and your dependent children
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Pension benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of full pay for birth parent and non-birth parent leave
  • 20 weeks of pay to care for an ill family member
  • Education reimbursement
  • Employee donation match to community organizations
  • 8 Global Employee Resource Groups (ERGs)
  • Free lunch and snacks
  • Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Ireland +/- 0 hours

About Squarespace

Learn more about Squarespace and their company culture.

View company profile

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online.

Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.

We’re looking for people to join the team who are as excited as we are to help build the platform that empowers the future generation of creators to be successful online.

All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.

Relax, we’ve got you covered.

We take care of our employees in more ways than one. Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependent children. We also offer up to 20 weeks of paid family leave, fertility and adoption benefits, daily gourmet lunches and snacks, and more.

Work-life balance.

We believe that quality time outside the office is vital to our employees’ satisfaction at work. That’s why our flexible PTO plan encourages team members to take time off so they can come back refreshed. Employees also get two free lifetime Squarespace sites to pursue their creative passions and side hustles.

Stay informed.

We’re dedicated to ensuring all employees have the information they need to do their jobs well. Our monthly All Hands meetings, email newsletters, and CEO Office Hours are just a few of the programs we run to bring our three offices together and share key aspects of the business across the entire organization.

We value our people.

We’re serious about sharing in Squarespace’s successes. All employees receive an equity package in the company as part of their total compensation, and we match up to 4% of a team member’s annual salary in 401(K) (US) or Pension (Ireland) contributions.

We give back.

We anonymously match any donation our employees make (up to $/€ 600) so they can support the organizations they care about most—times two. We also arrange programming for team members to volunteer at specialized customer workshops and community activities.

Live it up.

One benefit of having amazing coworkers is enjoying each other’s company, and we make up some good excuses to have fun together. Squarespace’s weekly catered happy hours are a great way to connect with coworkers and unwind after the week. Throughout the year, we host programming ranging from crafting to trivia and customer markets. During the summer, we throw family-friendly events and activities, and our holiday parties have been known to get fancy.

Employee benefits

Learn about the employee benefits and perks provided at Squarespace.

View benefits

Paid parental leave

We offer up to 20 weeks of paid family leave.

Wellness benefits

Free subscription to Headspace for you and your dependents.

Employee assistance program (EAP)

We offer an employee assistance program focused on mental health.

Fertility benefits

We'll help pay for people seeking fertility treatment or adoption.

View Squarespace's employee benefits
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Squarespace

Company size

1001-5000 employees

Founded in

2003

View company profile

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