Technical Copywriter - Platform Engineering/DevOps/Cloud specialist

About us

What is my challenge ?

We’re seeking an experienced and tech-savvy Technical Copywriter with a deep understanding of platform engineering, DevOps, cloud infrastructure, and an interest in sustainable IT practices. In this role, you will create clear, impactful content that communicates Cycloid’s unique value, boosts engagement, and enables customers to get the most from our platform. You’ll work closely with cross-functional teams to produce content, including product documentation, website product pages copy, technical blog posts, case studies, and instructional videos.

Responsibilities

• Content Creation: Develop and maintain high-quality, engaging, and accurate content for Cycloid’s product pages, tech blog, documentation, and other customer-facing resources.
• Product Documentation: Create comprehensive documentation that guides users through product features, new updates, and platform capabilities, ensuring a seamless user experience.
• Technical Writing: Craft clear, detailed, and jargon-free technical content on topics such as DevOps, Platform Engineering, Cloud Infrastructure, FinOps, and GreenOps.
• Video and Multimedia: Collaborate with the team to script, storyboard, and create product demos, tutorial videos, and webinars to communicate product capabilities and features effectively.
• SEO and Content Optimization: Optimize content for search engines and apply best practices for readability, accessibility, and engagement.
• Collaboration: Work closely with Product, Engineering, and Marketing teams to align content with Cycloid’s branding, tone, and mission.

What should I bring to the table?

• Experience: 3+ years in technical writing or technical content creation, ideally within DevOps, cloud, or platform engineering domains.
• Technical Background: Solid understanding of platform engineering, cloud infrastructure, DevOps principles, FinOps, and/or GreenOps, with a knack for translating complex technical information into accessible language.
• Writing Skills: Exceptional writing and editing skills with a keen eye for detail and accuracy; ability to adapt tone based on the audience.
• Multimedia: Experience with video production, including scripting and storyboarding, is a plus.
• Communication: Strong interpersonal and collaboration skills, with the ability to gather information from technical teams and translate it into customer-focused content.
• Tools: Familiarity with CMS platforms, video editing tools, and basic knowledge of SEO best practices.

What we bring to the table

• Competitive salary and benefits package.
• Flexible and transparent work environment, including 100% remote work
• Opportunity to work with a passionate and friendly team on impactful projects.
• Professional development opportunities and support for continued learning.
• A commitment to sustainability and making a positive impact on the environment
• Home office setup up to €1200
• Choose your own device spirit
• 1 retreat workshops per year somewhere in the EU

How we manage from now

• A chat with Céline from Marketing
• A business case with the Marketing Team + our solution architect Olivier
• A last call with Celine and a chance to meet anyone else on request