Manager, Priority Support Engineering

Snowflake’s cloud data platform shatters the barriers that have prevented organizations of all sizes from unleashing the true value from their data.

Snowflake

Employee count: 1001-5000

United States only

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Snowflake is seeking a Manager, Priority Support Engineering to lead a global team of Designated Support Engineers in delivering exceptional support to Priority Support customers.

Requirements

Bachelor's or Master's degree in Computer Science, Engineering, or a related field
6+ years of technical support and service management experience
4+ years of direct management experience in enterprise support environments
Experience in data warehousing, cloud computing, or related technologies
Strong technical aptitude with hands-on Snowflake experience preferred
Excellent written and verbal communication skills
Experience with enterprise ticketing systems (Salesforce Service Cloud preferred)
Demonstrated success in achieving departmental goals and metrics
Available for occasional off-hours support based on business needs

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About the job

Apply before

Apr 20, 2026

Posted on

Feb 19, 2026

Job type

Full Time

Experience level

Manager

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Technical Support Manager Customer Support Manager Application Support & Technology Manager

Skills

Snowflake Data Warehousing Cloud Computing Salesforce Service Cloud Technical Support Service Management Management Ticketing Systems Salesforce

About Snowflake

Learn more about Snowflake and their company culture.

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Snowflake’s cloud data platform shatters the barriers that have prevented organizations of all sizes from unleashing the true value from their data. More than 2,000 customers deploy Snowflake to advance their businesses beyond what was once possible by deriving all the insights from all their data by all their business users. Snowflake equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure, and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications. Snowflake: Data without limits.

Tech stack

Learn about the tools and technologies that Snowflake uses to build, market, and sell its products.

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Foundation

JavaScript

Python

HTML5

Java

CSS 3

PHP

C++

Linux

Facebook Ads

61 more

Snowflake employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Snowflake.

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Life insurance

Generous life insurance.

Disability insurance

Generous disability insurance.

Home office budget

Ergonomic work-from-home equipment.

Retirement benefits

Robust retirement plans to help you invest in your future.

View Snowflake's employee benefits

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Please let Snowflake know you found this job on Himalayas. This helps us grow!

Apply now