Accounts Payable Coordinator

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for an Accounts Payable Coordinator to join our growing Accounts Payable team in Costa Rica. In this role, you will provide accounts payable support for Smartsheet, an increasingly complex, high-growth SaaS company with expanding international operations.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

This position is located in Costa Rica and reports to the Accounts Payable Supervisor.

You Will:

• Ensure receipt of all vendor invoices and route for required approvals
• Collect W-9 and remittance information for new vendors
• Code invoices to the proper general ledger account and department
• Ensure proper three-way match for IT and hard goods purchases
• Ensure proper two or three-way match for services purchases
• Enter vendor invoices and upload copies of the invoice with supporting approvals into NetSuite accounting software
• Promptly answer all vendor inquiries
• Assist with all month end closing accruals process and communications with accounting department
• Assist with all month end closing activities including estimates
• Process employee expense reports in Coupa and ensure compliance with the company’s Travel & Expense policy
• Respond to employee inquiries regarding status of expense reimbursement(s)
• Other ad hoc projects as requested

You have:

• 4+ years relevant work experience
• Analytical mindset with a proactive approach to identifying and resolving issues
• Strong knowledge of the end to end Accounts Payable process
• Understanding of basic tax and compliance matters (e.g. VAT, withholding tax)
• Well organized, ability to prioritize tasks and provide high-level of accuracy
• Highly proficient with the use of technology for automating and streamlining processes
• Ability to interact with internal and external stakeholders and remain professional and flexible while under pressure
• Proficient with MS Office Excel required
• Knowledge of and experience with online accounting software preferred (Netsuite and Coupa highly preferred)
• Excellent written and verbal communication skills
• Great attitude, with a strong desire to learn and improve
• Knowledge of and experience with online accounting software preferred (Netsuite and Coupa highly preferred)
• SaaS experience preferred

Current Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.