Head of Payroll Operations

About Seso

American agriculture has been facing a labor crisis for decades. Seso is addressing this problem by building the first end-to-end recruiting and workforce management platform for the industry

Seso’s mission is to provide agricultural workers with meaningful, safe employment opportunities; provide security for the most critical aspects of America’s food production system; and reduce admin costs to employers through software. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform not only streamlines and automates the H-2A program, but helps agribusiness seamlessly integrate their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time!

Seso has raised over $50M from Tier I investors including Index, Founders Fund, NfX and BOND, and has been recognized with awards like Forbes Rising Stars and Andreesen Horowitzs’, American Dynamism 50.

About the Role

Seso is building the first modern payroll platform in the agricultural industry. We are seeking a seasoned Payroll Operations professional with 5+ years of payroll and compliance experience to join our new team. In this pivotal role, you will be leading our implementation and operations team and responsible for successful customer onboardings, payroll accuracy, efficiency, and customer satisfaction. You will lead the charge in building and managing our payroll operations team, establishing and refining processes and policies, and driving operational efficiency to scale our services effectively. Additionally, you will work with the Product and Sales team to influence our product roadmap and sales strategy.

This is an exciting opportunity for a payroll expert who thrives in a fast-paced, innovative environment and is passionate about delivering exceptional payroll services to our clients. Your expertise in payroll and tax compliance, coupled with your ability to lead and mentor a team, will be critical to our success. If you are a strategic thinker with a proven track record of improving operational processes and achieving high levels of customer satisfaction, we would love to hear from you.

Responsibilities

• Define payroll implementation processes and continually iterate to ensure ongoing compliance and customer satisfaction
• Adapt payroll processes over time to scale, meeting defined efficiency metrics without sacrificing compliance and customer experience
• Diagnose errors in Payroll runs, drive the immediate solution for customers, and own long-term solutions for preventing errors in the future through product and process improvements
• Own the delivery of accurate, compliant, and on-time payroll runs for every Seso customer
• Deliver payroll and tax guidance in a customer-facing capacity, as needed to support successful customer onboarding and to gain prospect confidence to adopt Seso
• Serve as a partner to Seso’s Product team to ensure compliant build of our software platform and to continually improve the customer experience
• Hire, train, and manage Payroll operations team members including Implementation Managers and Payroll Clerks

Skillset

• 5+ years of experience in payroll operations, with a strong focus on creating and scaling strong processes
• Proven experience in building and managing high-performing teams
• Strong understanding of payroll and compliances processes, policies, and best practices
• Ability to effectively problem solve while driving operational efficiency and scaling services effectively
• Ability to interface with end customers and help resolve any issues as they arise.
• Best-in-class attention to detail
• Experience working with payroll providers and maintaining vendor relationships
• Ability to thrive in a fast-paced, startup environment

Compensation: $150,000/yr

We carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.

Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.