Senior Change Manager, Enterprise OKR Program

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At ServiceNow, we make the world of work, work better for people.

ServiceNow

Employee count: 5000+

United States only

ServiceNow is seeking a Senior Change Manager to lead the change strategy for the enterprise-wide rollout and adoption of the OKR framework. This role will work alongside senior leadership and cross-functional partners to embed a performance culture rooted in bold thinking, alignment, and measurable business outcomes.

Requirements

8+ years of experience in organizational change management
Experience in supporting enterprise OKR programs or similar performance management systems
Deep understanding of the OKR framework
Demonstrated ability to influence and build trusted relationships with stakeholders at all levels
Excellent written and verbal communication skills
Analytical mindset with experience using data to measure change impact and guide continuous improvement

Benefits

Flexible work arrangement
Opportunity to work alongside senior leadership and cross-functional partners
Challenging role in a growing team

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About the job

Apply before

Sep 08, 2025

Posted on

Jul 10, 2025

Job type

Full Time

Experience level

Senior

Manager

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Business Operations Senior Director Business Transformation Manager Senior Business Process Analyst

Skills

OKRs Organizational Change Management Performance Management Rollout ServiceNow

About ServiceNow

Learn more about ServiceNow and their company culture.

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At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity.

With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work.

Who We Are

ServiceNow believes in the power of technology to reduce the complexity in our jobs and make work, work better for people.

What We Do

We transform old, manual ways of working into modern digital workflows. Employees and customers get what they need, when they need it—fast, simple, easy.

Careers

Want to ride a rocket ship? LinkedIn named us one of the top U.S. employers in 2019. Join a diverse, creative, fast-growing team that's changing how the world works.

Diversity, Inclusion and Belonging

ServiceNow embraces diversity, inclusion, and belonging as core to how we operate, how we recruit talent and develop our people, and how we create culture. We empower our employees to bring their best selves to work.

Leadership

“I believe ServiceNow has the potential to become one of the great enterprise software companies of this era.”
Bill McDermott, President and CEO

Tech stack

Learn about the tools and technologies that ServiceNow uses to build, market, and sell its products.

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Node.js

.NET

Bootstrap

Web Components

JavaScript

Python

HTML5

Java

ES6

CSS 3

86 more

ServiceNow employees can create an account create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at ServiceNow.

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Learning and development budget

Learning and development stipend to grow your skills.

Paid parental leave

Generous family leave for all parents to support you and your family.

Volunteer opportunities

Paid volunteer time and matched donations for non profits that matter to you.

Retirement benefits

Generous 401(k) with matching and regional retirement plans to help you invest in your future.

View ServiceNow's employee benefits

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Please let ServiceNow know you found this job on Himalayas. This helps us grow!

Apply now