People and Culture Manager, Global

Sendle builds shipping that is good for the world. We help small businesses thrive by making parcel delivery simple, reliable, and affordable. We’re a B Corp and the first 100% carbon neutral delivery service in Australia, Canada, and the United States, where we harness major courier networks to create a delivery service that levels the playing field for small businesses.

We envision a world where small businesses can compete on a level playing field with the big guys. Sendle is a fast-growing business with bold ambitions and big dreams.

In the last few years, we’ve made huge strides towards our goal of becoming the largest SMB eCommerce courier in the world, moving from a single-country operation in Australia to a successful launch and operation in the US and Canada. We’ve also launched major partnerships with Vestiaire Collective, eBay, Shopify, and Etsy, too!

But most importantly, we’re a bunch of good people doing good work. Wanna join us?

A bit about the role

We’re looking for an outstanding People person to hit the ground running on HR business partnership, compliance, and payroll management for our global team.

As we continue to grow as a global team, your purpose is to improve and ensure organizational compliance with global HR regulations, manage global payroll operations and reporting, support People Business Partnering initiatives, and assist in Employee Relations and Employee Experience efforts.

As a key People Culture team member, you’ll contribute to operational activities, programs, and projects that make Sendle a place where people can do their best work.

What you’ll do

• Ensuring compliance with employment laws and regulations
• Mitigating legal risks by staying updated on compliance standards
• Acting as a subject matter expert and trusted advisor to managers on People and compliance-related inquiries
• Fostering positive employee relations and resolving conflicts effectively
• Contributing to talent management initiatives to attract and retain top talent
• Ensuring accurate payroll and compliance with legal and regulatory requirements
• Maintaining confidentiality of payroll information and protecting employee privacy
• Addressing payroll discrepancies and implementing corrective actions as needed

What you'll need

You are an expert in global HR compliance and payroll operations with exceptional analytical skills. You are adept at navigating complex systems and encouraging the support of your stakeholders to tackle compliance challenges together.

In addition, you are someone who:

• Has a strong background in HR compliance regulations and global payroll management, particularly in complying with Australian legislation
• Navigates complex HRIS systems and payroll software
• Communicates compliance policies and payroll procedures effectively
• Focuses on accuracy in payroll processing and compliance documentation
• Identifies the root causes of compliance issues and implements corrective actions
• Stays organized and meets compliance deadlines independently
• Collaborates with cross-functional teams and stakeholders to streamline organizational compliance efficiency
• Provides guidance and support to junior team members or leaders in navigating People/compliance issues
• Seeks legal guidance when interpreting complex regulations, and has a professional network or access to forums to seek advice on compliance challenges
• Leverages technical support for troubleshooting or implementing systems

You must also have:

• 10 years of progressive experience in HR/People Culture teams, preferably with global exposure to business partnering, payroll, and compliance activities

What we offer

• 15 days of paid holidays
• 15 days of sick leave
• Birthday day leave
• Night Differential pay as applicable
• HMO on Day 1 + 1 free dependent
• Internet allowance
• Coffee allowance
• Wellness Allowance
• Remote work allowance
• Fun Budget to celebrate events
• Working with an awesome team :)

What matters to us

We believe that our culture is one of our most important assets. We have 5 key values that we look for in every member of our team.

• Humble - We put others first. We embrace and seek feedback from others.
• Honest - We speak gently but frankly. We take ownership of our mistakes and speak the truth.
• Happy - We enjoy the journey. We are optimistic and find opportunities in all things.
• Hungry - We aspire to make a difference. We aim high, step out of our comfort zones and tackle the hard problems.
• High-Performing - We relentlessly deliver. We know the goal and work fearlessly towards it.

Also, we would like you to know

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodations due to a disability to participate in the application or interview process, please get in touch with our Senior Recruiter, Joge at [email protected] to discuss your needs.

But it’s important to us that you know

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

If you want to be a part of something remarkable then we’re excited to hear from you.

Interested in knowing more? Check us out on our Careers Page, Being Carbon Neutral and LinkedIn.