Senior Director, Performance Analytics

Overview Of The Role

We are seeking a visionary and high‑impact Senior Director of Performance Analytics to lead the transformation of how data defines, measures, and scales global sales enablement. Reporting into the head of Enablement Strategy, you will be the primary architect of our measurement ecosystem, owning the global performance roadmap, engaging executive stakeholders and cross‑functional engineering teams to build an intelligent, AI‑led measurement strategy that scales globally.

Strategic Leadership & Accountability

• Visionary Functional Leadership: Drive the long‑term vision and strategy for Performance Analytics, establishing the function as a global Center of Excellence (CoE) for data‑driven decision‑making.
• Unified Measurement Framework: Architect and lead the implementation of a single, globally recognized framework to measure enablement effectiveness.
• AI‑Led Measurement: Design the “Measurement of the Future” by piloting AI‑driven assessments and agentic interactions to validate seller skills and behaviors.
• Accountability for Strategic Initiatives: Own the design, launch, and iteration of the ‘AE Readiness Index’ across all 15 Operating Units (OUs), providing a 360‑degree view of seller preparedness.
• Operational Decision Intelligence: Embed success metrics into the core enablement operating model, ensuring that planning and execution cycles are informed by predictive insights.
• Stakeholder Management: Work cross functionally with data, technology and business user teams to drive the development roadmap, launching and iterating the innovative solutions within AI‑powered measurement.

Responsibilities

• Prove the Impact: Transition the organization from assuming enablement works to rigorously proving how it accelerates seller behaviors and business outcomes.
• Measure What Matters: Deliver a holistic view of readiness that encompasses skills, performance, and impact, ensuring actionable insights for both sellers and executive leaders.
• Drive Global Alignment: Lead a cross‑functional community of practice across Sales Strategy, Technology, and Enablement to ensure the performance roadmap aligns with enterprise goals.

Required Experience

• 12+ years in business or technology consulting with a proven track record of leading large scale performance and analytics initiatives.
• A decisive, action‑oriented leader with the intellectual curiosity to continuously evolve the performance and analytics function into a true Center of Excellence.
• Advanced proficiency in leveraging industry‑standard analytical tools (e.g., SQL, Tableau, Power BI) to manipulate large datasets.
• Proven ability to translate complex analytical models into compelling, high‑level narratives for executive stakeholders and executive packs for standardisation.
• Exceptional ability to influence resources without direct reporting lines and navigate complex global organisations.

Benefits

Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program, and more are offered. Compensation for this position ranges from $181,700 to $304,700 annually (base only).

EEO Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We value diversity and inclusion, and all assessments and hiring decisions are made based on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or any other protected category.