Head of Product - WSO

About the Role

Grade Level (for internal use): 14. The Enterprise Solutions business within S&P Global Market Intelligence provides buy‑side, sell‑side, and corporate clients with industry‑leading software, data and services across enterprise data management, investment management, loan platforms, regulatory & compliance, and private markets solutions.

Impact & Responsibilities

The Lending Solutions business portfolio powers the global lending ecosystem across the entire loans and credit ecosystem. It includes the following market‑leading products:

• WSO Software : Resolves the operational complexities of loan portfolio management by automating data flows, reducing risks, and streamlining processes, ultimately providing a scalable and efficient solution for asset managers overseeing diverse portfolios.
• WSO Services : An outsourced managed service solution that optimises efficiency and delivers real‑time access to data along with post‑trade loan administration services including agent administration, cash reconciliation, and investment accounting.
• ClearPar : Automates and streamlines the trade settlement process for syndicated loans, facilitating efficient and risk‑reduced transactions across the global lending markets.
• Debtdomain : Helps banks and institutional investors manage the entire lifecycle of syndicated loans and private credit transactions.
• Notice Manager & Loan Reference Data : Provides industry‑leading loan data & document workflow solutions supporting middle and back‑office lifecycle for asset managers and asset servicers in syndicated and private loans. It offers real‑time access to loan information from a single validated source and workflow automation for diversified credit portfolios, CLOs, & OMSs on syndicated and leveraged loans.

Key Responsibilities

• Product Strategy and Vision
  • Directs the development, maintenance and communication of product plans and roadmaps, ensuring alignment with overall strategic business goals.
  • Designs and refines mechanisms (e.g., document templates, information gathering, sharing across cross‑functional stakeholders, training, performance metrics) to validate roadmap and ensure long‑term business success.
• Product Execution and Delivery
  • Consults on various projects as a requirement analysis SME.
  • Stays current with industry and vendor products in terms of improvements and enhancements.
  • Directs the team to document requirements including customer journey, epics, features, and user stories, outlining scope.
  • Assesses alignment between requirements, solutions, and eventual outcomes.
• Stakeholder Management and Influence
  • Formulates stakeholder management and engagement strategy, considering changes in stakeholders’ demands, priorities, and expectations.
  • Serves as a subject‑matter resource to advise teams and key client stakeholders.
  • Addresses mismatched areas of expectation.
  • Drives the relationship process and communication plans to keep stakeholders constantly informed.
• Customer Insight
  • Recommends strategies for increased market penetration.
  • Synergises market segments, customer requirements, and trends to enhance products and services.
  • Handles major customer escalations.

Compensation / Benefits (US Applicants Only)

Base Salary: $155,896 to $232,524, varying by geographic location.
Additional Compensation: Eligibility for an annual incentive bonus plan.
Other Benefits: Additional S&P Global benefits are available; visit for more information.

What We’re Looking For

• Significant experience from a market‑leading enterprise software vendor of front‑office solutions.
• 10+ years of product management experience; preference for those with prior loan industry experience.
• Deep understanding of the syndicated lending market, loan platforms, private market solutions, and related technologies.
• Proficient at building and maintaining trusted and credible relationships with clients and colleagues at all levels.
• Strong strategic thinking and ability to translate market insights into actionable product strategies.
• Strong organisational, problem‑solving, and planning skills.
• Collaborative mindset; enjoys bridging engineering, product, and internal stakeholders.
• Ability to understand and communicate complex technical concepts to both technical and non‑technical audiences.
• Excellent communication and teamwork skills, with the ability to work effectively across departments and organisational levels.
• Proven experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions.
• Proven experience with modern software development methodologies and practices (SDLC, Agile, Scrum, etc.) and related tools.
• Engaging and credible presence, particularly at executive levels.
• Bachelor’s Degree.

Flexible Working

We welcome requests for flexible hours and/or remote working. Discuss arrangements that best suit you during the interview.

Return to Work

If you have taken time out for caring responsibilities and are now looking to return to work, we encourage you to apply. We actively support returners through our Return to Work initiative.

Equal Opportunity Employer

S&P Global is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.