United States onlyRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
As a Controls Technician in the field, you will engage with many of Rockwell Automation's customers across a variety of industries. Your mission is to support our customers in assessing their control system assets and working hands-on to ensure that systems are maintained and functioning properly.
You will be focused on on-site technical services that may include commissioning, startup, maintenance, troubleshooting and repair of Control Systems (PLC/Motion/Drives) in several applications. You will provide on-site field support to engineering installation and may be an embedded resource for customer or distributor.
Field Technicians help maintain our reputation for excellent customer service and will collaborate with sales team members to ensure any commercial challenges are resolved quickly. You will report to the Territory Services Manager and work onsite at customers in the Colorado area.
Your Responsibilities:
- You will provide on-site support and troubleshooting of product-level issues on Rockwell Automation technologies (PLCs, HMI, VFDs and other motor control components)
- You will perform preventative maintenance activities on automation assets
- You will support customers to maintain control system health (ex: firmware updates, OS patching and program backups)
- You will assess and document customer automation installed base and network infrastructure
- You will support customers, contractors, and RA project teams with installation, check-out, testing, and startup of RA products and systems (ex: I/O terminations and check-out, network cable setup, hardware configuration)
- You will support Engineers with small project execution involving PLC and HMI migrations/conversions
- You may participate in remote technical support activities for customers when not engaged in on-site activities
- You may serve as a long-term embedded resource at customers requiring on-site support
The Essentials - You Will Have:
- High School Diploma or GED
- Ability to travel 50% often on short notice, and occasionally requiring availability during off-hours, weekends, and holidays
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- A valid drivers license.
The Preferred - You Might Also Have:
- Typically requires a minimum of 6+ years of experience
- Knowledge of Rockwell Automation/Allen-Bradley control system platforms, including PowerFlex Drives, Logix Controllers, Kinetix Servo Drives and motors
- Understanding of AC / DC power circuits, pushbuttons, circuit breakers, power supplies, overloads, contactors, relays, motors, VFD's and PLCs·
- Customer relationship development and management skills
- Demonstrated experience working as part of a project team and partnering across cultural boundaries
What We Offer:
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www.raquickfind.com.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LifeAtRok
For this role, the Base Salary Compensation is from $82,000 - $123,000 with an annual target bonus 4% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
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