A/R or Collections Specialist

Position Summary:
We are a service provider specializing in inventory, pack-out, cleaning, and storage solutions for insurance companies. We are seeking a detail-oriented Accounts Receivable / Collections Specialist to manage the collections process, ensure timely follow-ups with clients, and maintain accurate financial records. Familiarity with platforms like JobNimbus or similar CRMs is a strong advantage.

Key Responsibilities:

• Monitor and manage accounts receivable aging reports, identifying overdue accounts.
• Contact clients—including homeowners and insurance companies—via phone, email, or written communication to collect outstanding payments.
• Regularly update project and client files in JobNimbus, including payment status, client notes, and supporting documentation.
• Collaborate with internal teams (e.g., project managers, estimators) to resolve billing discrepancies or disputes.
• Track payment commitments and maintain a consistent follow-up schedule.
• Escalate delinquent accounts to management or third-party collections when necessary.
• Prepare and deliver weekly reports outlining the status of accounts and collection progress.
• Provide administrative support related to billing, documentation, and receivables as needed.

Qualifications:

• Proven experience in accounts receivable, collections, or related finance roles.
• Experience dealing with insurance companies and/or homeowner clients preferred.
• Proficiency in CRM or project management tools such as JobNimbus (or willingness to learn).
• Excellent written and verbal English communication skills.
• Strong organization, follow-up, and problem-solving skills.
• Ability to work independently, meet deadlines, and maintain accurate records.

Requirements

This is a full time job

100% Remote work

Up to $5/hr