Marketing Operations Associate

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

About the Role

We are hiring a Marketing Operations Associate to play a key role in executing and optimizing marketing campaigns, while supporting our martech initiatives within the Demand Generation team—driving performance and enabling scalable growth. Sitting at the intersection of Marketing and Revenue Operations, this role combines the precision of campaign execution with the analytical mindset and system fluency of marketing operations.

You'll work closely with teams across Marketing, Data, and Sales and directly support the Lead Growth Operations—to manage campaign infrastructure, execute lifecycle and acquisition campaigns, maintain a healthy marketing database, and enable clean, scalable audience targeting. If you’re equal parts detail-oriented executor and systems thinker, this role is for you.

Please note: This is a hybrid role, based out of our Toronto, Canada office (downtown in The Core). 2 days a week in the office is expected.

What You'll Do

• Build, manage, and optimize multi-step campaigns across email, in-app push, paid and organic channels, and other digital touchpoints—including segmentation, testing, deployment, and performance reporting.
• Configure, execute, and QA marketing automation workflows using tools like HubSpot and Salesforce to ensure campaigns run smoothly and accurately.
• Collaborate with Marketing, Data, and Sales to operationalize campaigns and support coordinated execution across teams.
• Prepare offline marketing data for import into marketing systems and support partner and field campaign intake, segmentation, and performance tracking.
• Oversee lead flow processes and campaign handoffs between marketing and sales, ensuring accurate routing and lifecycle visibility.
• Investigate and address data issues between our database and CRM to ensure consistency across reporting systems and lead attribution.
• Ensure lead attribution and campaign tracking are implemented correctly, enabling reliable funnel performance reporting.
• Maintain and improve campaign infrastructure—forms, integrations, and tracking logic—to ensure data hygiene and scalability.
• Partner with RevOps and Data teams to drive marketing tech stack enhancements and resolve data issues that impact execution.
• Monitor campaign and funnel performance, provide regular insights, and identify areas for optimization across acquisition and retention efforts.
• Build and maintain dashboards, reports, and OKRs to give stakeholders clear visibility into campaign effectiveness and growth KPIs.

What You'll Bring

• 3–5+ years of experience in marketing operations, campaign execution, lifecycle marketing, or demand generation support.
• Experience working in marketing automation and CRM platforms—HubSpot
• Experience working in with paid platforms to execute and analyze paid media
• Familiarity with list segmentation, audience targeting logic, and lead lifecycle management.
• A strong eye for detail, data quality, and process accuracy.
• Experience working across teams (Growth, Product Marketing, Systems, Analytics)
  Bonus: Familiarity with UTM frameworks, reporting tools (Looker, Tableau, etc.), or light SQL.
• Strong communication skills — clear, concise, and strategic in both written and verbal formats

Compensation

Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.

• Hiring range in the US
  $ 78,000 USD - $ 93,000 USD
• Hiring range in Canada
  $ 69,000 CAD - $ 82,000 CAD

Benefits at a Glance:

• Medical, dental and vision plans
• Retirement plan with employer contribution
• Flexible Time Off
• Paid Parental Leave
• Monthly Remote Life and Merchant stipends

Recharge | Instagram | Twitter | Facebook

Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.