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RavioRA

Support Engineer

Ravio is a compensation benchmarking platform that provides real-time data and insights for tech companies, helping them manage compensation effectively and transparently.

Ravio

Employee count: 11-50

Salary: 41k-57k USD

United Kingdom only

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Ravio's Operations team is looking for a Support Engineer to handle complex technical issues, work alongside Engineering, and feed insights back into documentation. The ideal candidate will have advanced escalation management, technical liaison, trend and root cause analysis, documentation and enablement, customer onboarding support, and product advocacy skills.

Requirements

  • Advanced Escalation Management
  • Technical Liaison
  • Trend and Root Cause Analysis
  • Documentation and Enablement
  • Customer Onboarding Support
  • Product Advocacy

Benefits

  • £41,000 - £57,000
  • Company ownership
  • 37 days paid time off
  • Up to 6% pension matching scheme
  • £60 a month wellness allowance
  • £500 per year Learning and Development budget
  • Private healthcare cover
  • Personal worldwide travel insurance
  • Income protection insurance
  • 16 weeks fully paid birthing parent leave

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 41k-57k USD

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Ravio

Learn more about Ravio and their company culture.

View company profile

Join expert discussions on Rewards topics and bring confidence to compensation. Global tech companies trust Ravio for real-time total reward benchmarking, market trends, and compensation management. The compensation market moves fast, and with Ravio, so can you. Access to Ravio's live market data means no more headaches from delayed data sets or having to age compensation data, which has been a real friction point for many companies in the past.

Ravio offers real-time data with amazing visualizations, making it the easiest and most user-friendly benchmarking tool available. Users can benchmark compensation with confidence, comparing their compensation to live data across salary, equity, variable pay, and benefits, all sourced from global tech companies. Fast level mapping and accurate market comparisons are facilitated by connecting your HR system to Ravio, which maps your employees or level framework to the appropriate Ravio benchmark.

Users can also achieve their DEI goals, ensure compliance with local laws, and address pay inequalities with the tools provided by Ravio. Trusted by numerous tech success stories, Ravio has proven effective for scaling compensation frameworks across countries using real-time data. By using Ravio, companies can analyze their compensation frameworks and make informed decisions that help achieve competitive and transparent pay.

Employee benefits

Learn about the employee benefits and perks provided at Ravio.

View benefits

Up to 6% pension matching scheme

Up to 6% pension matching scheme.

£60 a month wellness allowance

Invest in your physical wellbeing, on us.

Flexible hours

So your work can work around your commitments.

Company ownership

Everyone gets a meaningful equity stake in Ravio.

View Ravio's employee benefits
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Ravio

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