Unitary

Unitary specializes in utilizing AI agents to perform intricate manual tasks, seamlessly integrating human expertise when required. This innovative approach allows clients to only pay for what they use, resulting in over 30% in cost savings right from the first day of engagement. As Unitary’s AI agents learn and evolve, they further enhance efficiency, bringing response times down from hours to mere seconds and maintaining a 24/7 operational capability. More than 60% of manual tasks are reported to be automated within the initial three months of implementation.

Unitary operates on a robust accuracy service level agreement (SLA), ensuring transparent reporting and leveraging their in-house policy and enforcement knowledge. The AI agents are designed to act only when they exhibit high confidence in their decisions, with human specialists intervening as needed. Getting started with Unitary requires no engineering effort or complex integrations, as their virtual agents can easily operate across various existing tools using just a standard user login. This flexibility and efficiency enable businesses to optimize their trust and safety processes significantly.