Perkbox Vivup hiring Night Shift Counsellor • Remote (Work from Home) | Himalayas
Perkbox VivupPV

Night Shift Counsellor

Perkbox is an all-in-one employee benefits platform that helps organizations improve their employee experience through a variety of perks, rewards, and recognition tools.

Perkbox Vivup

Employee count: 201-500

United Kingdom only

📍UK Remote | Part time | 36 hours – 3 x 12 hour shifts

Does this sound like you?

You’re a psychological care clinician looking to embed yourself in an organisation that can support you and help you grow, both personally and professionally. You’d love to feel encouraged and appreciated from day one, with a comprehensive onboarding experience and training for your role.

Day to day you’ll benefit from one-to-one clinical and peer supervision and case management alongside a monthly programme to enable your continuous professional development.

It’s important to you that the company you’re part of is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.

What you’ll be doing (in a nutshell):

As a member of our EAP team, you’ll provide confidential, in-the-moment telephonic support and assessment services to employees of customer organisations during night shifts. You will support individuals facing challenges such as stress, anxiety, depression, financial concerns, and family issues.

In your role, you’ll utilise technology to stay connected with the team while working remotely, delivering structured counselling and psychological support within a stepped care model. You will help triage clients into appropriate internal and external support pathways while contributing to a culture of continuous learning and professional development.

Day to day you can expect to:

  • Accept referrals and assess clients using validated risk assessment tools.
  • Provide immediate emotional support, psychoeducation, and counselling interventions via telephone.
  • Offer guidance on support options, including internal psychological pathways and external resources such as CAB-style advice and national/local agencies.
  • Make informed decisions about the suitability of new referrals, ensuring alignment with TERC protocols.
  • Maintain accurate clinical records and contribute to data collection via CORE-Net.
  • Work collaboratively within a multidisciplinary team, ensuring stepped care arrangements are in place.
  • Support managers and key personnel in customer organisations with relevant client information as appropriate.
  • Operate within an inclusive, recovery-focused framework that respects diversity and equal opportunities.
  • To be successful you’ll have:

    • A minimum Level 4 Diploma in Counselling.
    • Registered or accredited membership with a professional body (e.g., BACP, NCS).
    • Experience in a fast-paced counselling or mental health environment.
    • Enhanced DBS (we can assist with processing if needed).

    Desirable but not essential:

    • Experience in Employee Assistance Programmes (EAP) or workplace mental health.
    • Familiarity with psychological assessment tools and stepped care approaches.

    Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

    Why Perkbox Vivup?

    In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.

    With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.  

    From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.

    As a combined entity, we can assist more employees than ever before to live and work better through our combined expertise in the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions.  Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.

    The Interview Process

    Our interview process involves 3 main stages:

    • Application
    • 30 minute call with a member of the TA team
    • 60-minute video call with Hiring Manager and one other team member

    Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on [email protected]

    We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations

    We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

    About the job

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    Posted on

    Job type

    Full Time

    Experience level

    Entry-level

    Location requirements

    Hiring timezones

    United Kingdom +/- 0 hours

    About Perkbox Vivup

    Learn more about Perkbox Vivup and their company culture.

    View company profile

    At Perkbox, we believe that the best companies are those that cultivate a happy and motivated workforce. Established with a mission to enhance the employee experience, Perkbox provides a comprehensive employee benefits platform designed to meet the diverse needs of today’s workforce. With over 4,000 companies relying on our platform, we create an environment where employees feel valued and appreciated, promoting both health and happiness in the workplace.

    Our platform offers a wide range of features including perks, benefits, and rewards, allowing businesses to centralize their offerings and present them in one accessible location. These perks, which include everything from significant discounts at well-known brands to wellness programs and engagement tools, help employees feel connected and empowered. We provide the tools necessary to help HR teams manage and implement benefits efficiently, ensuring a significant return on investment. Whether it's through recognizing achievements or offering rewards that resonate personally, Perkbox is transforming the landscape of employee engagement. By fostering a culture of recognition, we help businesses not only engage their employees but also retain top talent and enhance overall company morale.

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