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PerceptaPE

Temporary Technical Service Representative II

A global customer experience (CX) firm specializing in the automotive and mobility sectors, delivering frictionless customer journeys and loyalty solutions.

Percepta

Employee count: 1001-5000

United States only

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Technical Service Representative 2 role at Percepta, with responsibilities including reviewing and approving claims, communicating with dealerships, and identifying process improvements.

Requirements

  • High School diploma or equivalent required, some college coursework desired
  • Mechanical automotive background required
  • Familiarity with OASIS and ACESII is desired, but not required
  • Excellent time management, organizational, written and verbal communication, analytical, and problem-solving skills
  • Attention to detail, professionalism, and positive attitude

Benefits

  • Competitive Compensation
  • Career Growth
  • Diversity
  • Respect
  • Teamwork
  • Culture of Service
  • Proactive
  • Career Growth

About the job

Apply before

Posted on

Job type

Temporary

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Percepta

Learn more about Percepta and their company culture.

View company profile

At the heart of Percepta is a culture deeply rooted in the belief that the employee experience drives the customer experience. For over two decades, we have cultivated a workplace where respect, integrity, and teamwork are not just values on a wall but the guiding principles of our daily interactions. We pride ourselves on being a place where people love to work, play hard, and celebrate both individual and collective successes. Our team members are empowered to be proactive, seek innovation, and deliver with speed and quality, fostering an environment of trust and mutual support that transcends borders and time zones.

Born from a unique heritage in the automotive industry, Percepta has evolved into a global leader in customer experience (CX), designing and operating transformational journeys for some of the world's most iconic mobility brands. We understand that true loyalty is built on genuine connections, and we strive to make every interaction frictionless and meaningful. By blending our deep industry expertise with cutting-edge technology and a human-centric approach, we don't just manage customer relationships; we elevate them. Our commitment to service beyond self and winning together ensures that we remain a partner of choice, driving delight and value for our clients and their customers alike.

Employee benefits

Learn about the employee benefits and perks provided at Percepta.

View benefits

Cell Phone Allowance

allowance for cell phone usage.

Casual Dress

Casual dress code and atmosphere.

Paid Time Off

Paid vacation and time off policies.

Perci Perks

Employee rewards and recognition program.

View Percepta's employee benefits
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Percepta

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