Developer Advocate

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

The Pantheon Developer Relations Department is offering a full-time position for a Developer Advocate, focused on illustrating professional usage of Pantheon's core features.

What you need to Succeed:

The Developer Relations group within Pantheon exists "to attract, educate, and inspire developers by advocating for better webOps practices with Pantheon." To support this mission this role will switch between two modes of working:

• Communicating outward to the web development community about best practices (and how they are supported by Pantheon).
• Communicating inward to Pantheon's staff about how we need to evolve to meet market expectations.

While communication skill is the baseline requirement for both of those modes of work, we are looking for candidates who can also execute technical changes. Sometimes it is better for the Developer Advocate to make a sample repo or a pull request themselves than to advocate for the Product and Engineer teams to do it.

• Write blog posts that take a clear point of view on technologies integrated with Pantheon.
• Contribute to technical documentation.
• Advise a limited set of individual customers in one-on-one discussions.
• Record video tutorials that demonstrate product usage.
• Simplify technical information: Translate complex technical concepts into clear and colloquial language suitable for users with varying levels of technical expertise.
• Speak at conferences about WebOps best practices.
• Submit bug fixes to the open source projects used by Pantheon customers.
• Collaborate with Product Managers to prioritize upcoming features.
• Provide early feedback on forthcoming features.

What you Bring to the Table

• 5 years of experience working in web development, ideally in the WordPress and Drupal ecosystems.
• A track record of effective public communication through channels like conference presentations and blog posts.
• Familiarity with, and perspective upon, the rising and falling trends in web architectures.
• Ability to build cross-functional partnerships and relationships.
• Comfort engaging directly with customers in venues like video calls, Slack, and conference booths.
• Proficiency with the tools of open source collaboration.

What We Offer:

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected]. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

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