As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.In the Optum Health Clinical Excellence organization, you will drive strategic decision-making and support the clinical strategy. You will facilitate cross-functional execution within Optum Health and assist in key business processes, establishing a unified language and roadmap.Our mission is to define and achieve the clinical true north for Optum Health, streamline the delivery system, and empower our system partners to deliver differentiated outcomes.Our Vision is that our patients live longer with better quality of life and our clinicians are empowered to deliver the best outcomes and experiences for those patients.This role involves using clinical expertise and business acumen to guide Optum Health leaders and teams on clinical domains, projects, programs, and initiatives. It aims to gain consensus to identify optimal business solutions for improving clinical and operational processes. Responsibilities include providing directives to identify best practices, drive standardization and optimization, and enhance performance or financial outcomes. Knowledge of Optum Health's structure is crucial for proactively collaborating and influencing cross-organizational clinical program activities. This role also requires building relationships with clinical, product, and business teams to shape the future state of the business.You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Schedule is Monday through Friday within the hours of 7AM-6PM.Primary Responsibilities Clinical Strategy & Priority Setting Lead the scoping and prioritization of national clinical guidance initiatives in collaboration with Risk, NOCMO, AI teams, Technology, and other enterprise partnersEstablish a unified clinical roadmap aligned to evidence-based standards, regulatory requirements, and organizational strategyPartner with clinical leadership to ensure guidance is current, clinically sound, and scalableCross‑Functional Partnership & Execution Collaborate with value‑based care, clinical models of care, optimal care, and high‑value care teams to ensure guidance meets business and clinical needsFacilitate cross‑functional forums to drive alignment, resolve concerns, and build consensusInfluence without authority in a highly matrixed environmentOperational Leadership Provide leadership and direction to the Clinical Guidance & Effectiveness teamOversee daily operations including project management, analytics, prioritization, workflow optimization, and reportingImplement and monitor efficient, repeatable processes for guidance development and maintenanceClinical Guidance Development Develop and execute strategies for the creation, implementation, and lifecycle management of clinical guidelines and supporting materialsStandardize best practices while identifying opportunities for innovation and process improvementEnsure guideline development meets quality, timeliness, and compliance standardsProblem Solving & Decision‑Making Direct resolution of complex business and clinical challenges related to guidance developmentNavigate stakeholder conflicts, resource constraints, and regulatory considerationsProvide strategic, operational, and administrative recommendations in response to emerging conditionsPerformance Monitoring & Continuous Improvement Track progress against timelines, KPIs, OKRs and performance metricsCollect and analyze stakeholder feedback to assess effectiveness and impactDrive continuous improvement in quality, operational efficiency, and financial performanceStakeholder & External Relationships Build strong internal partnerships across clinical, operational, product, and technology teamsMaintain relationships with external entities including medical societies, academic research centers, and regulatory organizationsCommunicate transparently and regularly on progress, outcomes, and next stepsCompliance & Governance Ensure adherence to organizational policies, procedures, and regulatory requirementsStay current on compliance changes affecting clinical guideline creationEducate and enable teams on compliance expectations and standardsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications 5+ years of experience in the managed care or health insurance industry (government programs, network management, legal, or compliance)5+ years of experience in data analysis, process documentation, and process improvement5+ years of project management experienceExperience leading teams through organizational change and transformationDemonstrated ability to influence and motivate stakeholders at all organizational levelsProven success operating in complex, matrixed environments with strong systems‑thinking capabilityProven solid strategic thinking with a consistent record of execution and results accomplishmentProven advanced critical thinking, analytical, and problem‑solving skillsProven excellent written and verbal communication skillsProven ability to manage multiple competing priorities with agilityProven solid growth mindset and demonstrated ability to leverage innovationPreferred Qualifications PMP or CPHQ certification3+ years of experience in clinical policy or clinical guideline developmentAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full‑time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes—an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.#J-18808-Ljbffr
Director Clinical Guidance and Effectiveness - Remote
Optum is a leading health services and innovation company dedicated to helping people live healthier lives and making the health system work better for everyone.
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About Optum
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Optum, Inc. is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. As a subsidiary of UnitedHealth Group, Optum operates through three primary segments: OptumHealth, OptumInsight, and OptumRx. The company delivers integrated care, pharmacy care services, and data analytics solutions to a diverse range of clients, including employers, government agencies, health plans, life sciences companies, and care providers. With a mission to help people live healthier lives, Optum connects the various parts of the healthcare system to improve quality, access, and affordability.
Headquartered in Eden Prairie, Minnesota, Optum employs over 300,000 people worldwide and serves more than 120 million individuals. The company leverages advanced technology, data, and clinical expertise to modernize the health system and improve patient outcomes. OptumHealth focuses on care delivery and consumer engagement, providing direct healthcare services through a vast network of physicians and clinics. OptumInsight offers data, analytics, and consulting services to help healthcare organizations improve performance and efficiency. OptumRx provides pharmacy care services, managing prescription drug benefits and delivering medications directly to consumers. Through these integrated capabilities, Optum strives to create a more seamless and effective healthcare experience for all.
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Employee benefits
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Disability Insurance
Short-term and long-term disability coverage.
Commuter Expense Reimbursement Account
Pre-tax accounts for parking and transit expenses.
Variable Compensation Plan
Performance-based bonus opportunities for eligible employees.
United for Giving
Program supporting employee volunteerism and charitable giving.
Optum
Company size
5000+ employees
Founded in
2011
Chief executive officer
Patrick Conway
Markets
Employees live in
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