AI Coach

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies in the US & UK to deliver a new kind of learning that's transforming today’s workforce.

Multiverse apprenticeships are designed for people of any age and career stage and focus on building critical AI, data, and tech skills. Multiverse learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, Multiverse announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes the company the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees globally, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to provide equitable access to economic opportunity, for everyone.

Please note: we are hiring coaches on a rolling basis. We have made all hires for a June start and will be reaching out to candidates for a July or September start in due course. It may take us a little longer to process your application so thanks in advance for your patience.

The Opportunity

As an AI Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders.

Specifically, you will

• Guide apprentices to successful, timely completion of their programme.

• Master group and individualised coaching techniques to enhance apprentice learning.

• Adhere to coach quality frameworks to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice.

• Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction.

• Maintain an owner’s mentality, whether while working with assigned apprentices or in support of other coaches, be proactive in taking action, sharing feedback, or providing support to ensure the progress and success of our learners.

• Work with Ops and other supporting teams to review and action the data provided to deliver the best experience for your apprentices.

• Engage with apprentice managers for synchronous progress reviews using the information provided by the ops teams.

• Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes.

• Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices.

• Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions.

• Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond.

About you

Technical Capability

• 3 + years of professional experience where you have used data on a daily basis to make informed business decisions

• Solid proficiency in the latest generative AI tools (e.g. ChatGPT, Claude, Gemini)

Teaching & Coaching Capability

• Exceptional written, verbal and on-camera communication and presentation skills

• Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment

• Demonstrated mastery of coaching best practices and/or openness to develop in this area

• Passion for delivering the best learning opportunities and supporting others on their development journey

• Experience managing and developing positive stakeholder relationships; as a coach, part of your role will be working closely with both learners and their managers

• Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviors to generate real business outcomes as quickly as possible

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.