Microsoft is seeking a Technical Support Engineer for their Security & Compliance team. This role focuses on providing high-level technical support to customers with paid support agreements, building partnerships, and contributing to customer success. The ideal candidate will possess strong communication skills, IT experience, and a passion for technology, particularly within security products. The position involves resolving customer issues, collaborating with global teams, and potentially contributing to product improvement.
Requirements
- Experience communicating with external customers
- 3 years or more of experience in the IT industry
- Japanese: Business level
- English: OK at the reading and writing level at the time of joining
Benefits
- Fully flexible 2 days off
- Summer vacation
- Year-end and New Year holidays
- Annual paid vacation
- Family care leave
- Marriage leave
- Bereavement leave
- Volunteer leave
- Long service leave