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Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical

Microsoft is a global technology leader whose mission is to empower every person and every organization on the planet to achieve more.

microsoft

Employee count: 5000+

BA and US only

Microsoft is seeking a Global Customer Success (GCS) Support for Mission Critical Engineer to drive customer success on Microsoft Cloud and AI. The role involves proactive support, troubleshooting, and leveraging Microsoft's AI-powered capabilities. This is a flexible, fully remote position focused on ensuring a high-performing Microsoft Cloud solution.

Requirements

  • 5+ years of technical engineering experience with coding in C#, Java, Typescript, JavaScript, or Python OR equivalent
  • 5+ years of experience architecting and building enterprise services on Azure or AWS
  • 5+ years of Azure PaaS experience with SME-level depth in: Azure Container Services (AKS, ACA, ACI), Azure API Management, Azure App Service, Azure Function, Application Development
  • Skilled in writing secure, reliable, maintainable code with testing/debugging
  • Proficient in GitHub and/or Azure DevOps
  • Proven experience delivering complex enterprise software
  • Outstanding customer service skills
  • Strong interpersonal and leadership skills
  • Comfortable operating in ambiguous environments

Benefits

  • Competitive salary
  • Opportunity to work with cutting-edge AI technologies
  • Flexible work arrangement
  • Growth opportunities

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About microsoft

Learn more about microsoft and their company culture.

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Microsoft is a global technology leader whose mission is to empower every person and every organization on the planet to achieve more. Founded in 1975, we develop, license, and support a broad range of software, services, devices, and solutions that help people and businesses realize their full potential.

Our Products & Services

  • Productivity & Collaboration – Microsoft 365, Teams, Outlook, and Office apps used by millions daily.

  • Cloud Computing – Azure, one of the world’s leading cloud platforms, providing compute, AI, data, and security solutions.

  • Operating Systems & Devices – Windows, Surface, and a growing ecosystem of hardware designed for work and play.

  • Developer Tools & Platforms – GitHub, Visual Studio, and a rich set of APIs and SDKs to build the next generation of applications.

  • Gaming & Entertainment – Xbox, Game Pass, and industry-leading game studios driving innovation in interactive entertainment.

  • Security – End-to-end solutions that protect identities, data, and devices across organizations.

Why Join Us

At Microsoft, you’ll work on technologies that shape industries, enable innovation, and have global impact. We value a growth mindset, diverse perspectives, and the belief that innovation thrives in an inclusive environment. With a culture that blends collaboration and autonomy, you’ll have the resources of a global company and the agility to make a meaningful difference.

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microsoft

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microsoft hiring Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical • Remote (Work from Home) | Himalayas